--- title: Appointments Dashboard | Walla Support Center description: appointments dashboard --- [Skip to content](https://support.hellowalla.com/appointments-dashboard-walla-support-center#main-content) English Show submenu for translations ![](https://support.hellowalla.com/hs-fs/hubfs/38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png?width=120&height=35&name=38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Walla Knowledge Base](https://support.hellowalla.com/?hsLang=en) 2. [Appointments](https://support.hellowalla.com/appointments?hsLang=en) May 27, 2026 # Appointments Dashboard | Walla Support Center The Appointment Performance Dashboard provides studios with a comprehensive view of appointment performance by tracking key metrics, trends, etc. helping studios understand patterns, cancellations, client feedback, and revenue generation. **Why it Matters:** The dashboard gives studios a clear view of appointment performance, cancellations, and client satisfaction, helping them optimize scheduling, staffing, and promotions. With actionable insights and trends, studios can make data-driven decisions to boost revenue, reduce no-shows, and improve the client experience. **Functionality:** **1. AI Real Talk** - Generates performance insights using AI prompts based on the metric cards. - Compares goals versus actual numbers and provides expandable analysis for deeper understanding. [![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/upload_4896346794866917328-Apr-20-2026-09-09-56-7365-PM.png)](https://downloads.intercomcdn.com/i/o/o84nj0kt/1917600910/cbdf145da207b3224475bee4946b/upload_4896346794866917328?expires=1776721500&signature=71c048a4ccf5bdea3dd61a5bfd2e4b54f37e58288b81a455528ee4889957018a&req=dSkmEc9%2BnYheWfMW1HO4zTo2%2FKbuo1zeU7VpcmEcy4cozF6WtbD2P14qlobG%0AZjDnFiGxMbOPe4m8sQ8%3D%0A) **2. Metric Cards** Monthly Appointment Revenue: - Total revenue from settled appointments (matches Appointment Revenue Report). Number of Appointments Booked: - Counts all appointments (settled and unsettled) minus cancellations or no-shows. Cancellation + No Show Rate: - Percentage of cancelled or no-show appointments, regardless of who cancelled. Average Rating: - Average client rating over the last six months, compared to the previous six months. [![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/upload_12868204389245702192-Apr-20-2026-09-10-02-1242-PM.png)](https://downloads.intercomcdn.com/i/o/o84nj0kt/1917600912/0ac34c35ba9fc7efe042568eacbf/upload_12868204389245702192?expires=1776721500&signature=c1037ea8f5b4fce6ffa0a784929e65cc94ab30bfcfbac40a6d0fbf82ff2e1099&req=dSkmEc9%2BnYheW%2FMW1HO4zdzy2%2FXVPudpsYmG9wG7EXY9JQc%2FTWKpmCfYU3ny%0AsT1%2F9ezK8Qnhl1jJ6Y4%3D%0A) **3\. Bookings by Service** - Shows all completed/settled appointments by service type. - Displays top services, with potential expandable view for additional services. **4. Appointment Trends** - Multi-line chart tracking booked, completed, and cancelled appointments over a six-month period. - **Booked**: all appointments (settled or not) minus cancelled/no-show appointments. - **Cancelled**: studio cancellations, client early cancels, client late cancels, no-shows. - **Completed**: settled appointments. **5. Peak Service Hours** - Bar chart displaying appointment distribution by hour of day. - Y-axis: number of booked appointments. 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