---
title: Book a Multi-Capacity Semi-Private Appointment | Walla Support Center
description: book a multi capacity semi private appointment
---

[Skip to content](https://support.hellowalla.com/book-a-multi-capacity-semi-private-appointment-walla-support-center#main-content)

English

Show submenu for translations

![](https://support.hellowalla.com/hs-fs/hubfs/38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png?width=120&height=35&name=38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Walla Knowledge Base](https://support.hellowalla.com/?hsLang=en)
2. [Appointments](https://support.hellowalla.com/appointments?hsLang=en)

May 28, 2026

# Book a Multi-Capacity Semi-Private Appointment | Walla Support Center

When booking a multi-capacity appointment you will book the appointment for one client, following the steps as you would booking a regular appointment. Booking this appointment type works almost exactly like booking one appointment in that you book one client as you would a single session, then additional clients are added on to the parent appointment. Multi-capacity appointments must be booked one appointment at a time, **you can not book recurring multi-capacity appointments.**

Multi-Capacity Apointments allow service providers to create appointment slots that can accommodate multiple clients simultaneously. Unlike traditional private sessions, these appointments operate on a shared booking model where different clients can independently reserve available spots within the same time slot.

Follow the steps for Booking a single appointment. After booking the first appointment, complete the following steps:

1. On the Appointment Schedule, find and **select the first appointment**
2. Select **Add another person to this appointment**
3. Search for a client and **select the client to be booked**
4. Select a **Payment Method**. Here you can choose an existing plan, purchase a new plan, or choose Book unpaid. **Clients can not pay for another client’s appointment or share payment methods.**
5. Choose a card for no-show and late cancel fees under *Select card for late fees/no shows (optional)*
6. Select **Book**

Repeat the above process for the additional clients

[![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/15764ca6a345aa656b773efbaaded06c-Apr-20-2026-09-09-02-2440-PM.png)](https://walla-46f25e656676.intercom-attachments-1.com/i/o/993808562/0edf994166961e71fad60db5/15764ca6a345aa656b773efbaaded06c.png?expires=1776720600&signature=7db9e4610776f326e7536315848a7cf73f5927a220c9a799deb23cd3d1633588&req=fSkkHsl2mIddFb4f3HP0gGX21wic9GGs%2F%2BkIxxtmkw28KQT8epe9nkJQAEUp%0AqmJ4Z9BD%2B3FIhjs6mQ%3D%3D%0A)

To identify multi-capacity appointments on the Appointment Schedule, the appointment slot will include a + and note the number of additional clients booked. For example, a duo will display +1 on the appointment slot tile.

<https://242669311.hs-sites-na2.com/create-an-appointment-walla-support-center?hsLang=en><https://242669311.hs-sites-na2.com/canceling-appointments-walla-support-center?hsLang=en><https://242669311.hs-sites-na2.com/book-a-single-appointment-walla-support-center?hsLang=en><https://242669311.hs-sites-na2.com/book-a-recurring-appointment-walla-support-center?hsLang=en><https://242669311.hs-sites-na2.com/booking-single-multi-capacity-and-recurring-appointments-walla-support-center?hsLang=en>

- [Getting Started with Walla](https://support.hellowalla.com/getting-started-with-walla?hsLang=en#main-content)

    - [🤝 Onboarding](https://support.hellowalla.com/getting-started-with-walla?hsLang=en#onboarding)
    - [Migrations](https://support.hellowalla.com/getting-started-with-walla?hsLang=en#migrations)
- [Products](https://support.hellowalla.com/products?hsLang=en)
- [Branded App](https://support.hellowalla.com/branded-app?hsLang=en)
- [Classes](https://support.hellowalla.com/classes?hsLang=en)
- [Managing Your Studio](https://support.hellowalla.com/managing-your-studio?hsLang=en)
- [Integrations](https://support.hellowalla.com/integrations?hsLang=en)
- [Enrollments](https://support.hellowalla.com/enrollments?hsLang=en)
- [WallaPredict](https://support.hellowalla.com/wallapredict?hsLang=en)
- [Franchise Features](https://support.hellowalla.com/franchise-features?hsLang=en)
- [Clients](https://support.hellowalla.com/clients?hsLang=en)
- [Sales & Marketing Center](https://support.hellowalla.com/sales-marketing-center?hsLang=en#main-content)

    - [Sales Pipeline](https://support.hellowalla.com/sales-marketing-center?hsLang=en#sales-pipeline)
    - [Conditions](https://support.hellowalla.com/sales-marketing-center?hsLang=en#conditions)
    - [Builds](https://support.hellowalla.com/sales-marketing-center?hsLang=en#builds)
    - [Google and Meta Integration](https://support.hellowalla.com/sales-marketing-center?hsLang=en#google-and-meta-integration)
    - [Journeys and Audiences](https://support.hellowalla.com/sales-marketing-center?hsLang=en#journeys-and-audiences)
- [Virtual](https://support.hellowalla.com/virtual?hsLang=en)
- [Payments](https://support.hellowalla.com/payments?hsLang=en#main-content)

    - [💰 Payments](https://support.hellowalla.com/payments?hsLang=en#payments)
- [Walla App](https://support.hellowalla.com/walla-app?hsLang=en)
- [Packs & Plans](https://support.hellowalla.com/packs-plans?hsLang=en)
- [Appointments](https://support.hellowalla.com/appointments?hsLang=en)
- [For Studio Clients](https://support.hellowalla.com/for-studio-clients?hsLang=en#main-content)

    - [Using the Walla App](https://support.hellowalla.com/for-studio-clients?hsLang=en#using-the-walla-app)
    - [Your Walla Login](https://support.hellowalla.com/for-studio-clients?hsLang=en#your-walla-login)
    - [Using Walla Widgets](https://support.hellowalla.com/for-studio-clients?hsLang=en#using-walla-widgets)
- [Staff](https://support.hellowalla.com/staff?hsLang=en)
- [Reports](https://support.hellowalla.com/reports?hsLang=en)
- [Client Communication](https://support.hellowalla.com/client-communication?hsLang=en)
- [Memberships](https://support.hellowalla.com/memberships?hsLang=en)
- [Walla Websites](https://support.hellowalla.com/walla-websites?hsLang=en)
- [Walla FAQ's](https://support.hellowalla.com/walla-faqs?hsLang=en)
- [Walla Customer Service](https://support.hellowalla.com/walla-customer-service?hsLang=en)
- [Walla Subscription](https://support.hellowalla.com/walla-subscription?hsLang=en)
- [Merchant](https://support.hellowalla.com/merchant?hsLang=en)
- [Widgets](https://support.hellowalla.com/widgets?hsLang=en)
- [Retention Suite](https://support.hellowalla.com/retention-suite?hsLang=en)

[![walla-logo-120px](https://support.hellowalla.com/hs-fs/hubfs/walla-logo-120px.png?width=120&height=35&name=walla-logo-120px.png "walla-logo-120px")](https://www.hellowalla.com/)

<https://www.facebook.com/wallasoftware/> <https://www.instagram.com/wallasoftware> [mailto:support@hellowalla.com](mailto:support@hellowalla.com)

Copyright © 2026, Walla Software