--- title: Class Plan Status Condition | Walla Support Center description: class plan status condition --- [Skip to content](https://support.hellowalla.com/class-plan-status-condition-walla-support-center#main-content) English Show submenu for translations ![](https://support.hellowalla.com/hs-fs/hubfs/38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png?width=120&height=35&name=38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Walla Knowledge Base](https://support.hellowalla.com/?hsLang=en) 2. [Sales & Marketing Center](https://support.hellowalla.com/sales-marketing-center?hsLang=en) 3. [Conditions](https://support.hellowalla.com/sales-marketing-center?hsLang=en#conditions) August 14, 2026 # Class Plan Status Condition | Walla Support Center ### Class Plan Status Condition Find contacts based on the status of their previously purchased plans. Easily find contacts based on their plan status. Use this condition as part of your marketing automations or create audiences to track clients with plans in specific states. ### Select a Plan To get started, you will need to select a plan. This can be any plan or one or more specific plans that you want to search for contacts in. Once you have selected your plan, you can move on to the next step. ### Select a Plan: - Any plan - Specific plans ### Plan Status Find contacts where any plan selected above has a status equal to the following status. [![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/Screenshot+2025-03-14+at+1_47_31%E2%80%AFAM-2.png)](https://downloads.intercomcdn.com/i/o/o84nj0kt/1422210300/fbdf67b472a685cafd2fed8e719f/Screenshot+2025-03-14+at+1_47_31%E2%80%AFAM.png?expires=1776721500&signature=ec4b6d7b27fc0a358b09b61a0fb9989ab8a0dfb7fe48d73a40e7f4a8feac1705&req=dSQlFMt%2FnYJfWfMW1HO4zbRPShrRgJ%2Fmht6n0hz%2F32wytzq%2Ft8YCQ8xEfttL%0A4KRErACJoGq0LO5unm8%3D%0A) ### Current/Active They have a plan as selected above that is currently active and available to use. [![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/Screenshot+2025-03-14+at+1_49_35%E2%80%AFAM-2.png)](https://downloads.intercomcdn.com/i/o/o84nj0kt/1422210052/6a9b6109837d84102addf88dc568/Screenshot+2025-03-14+at+1_49_35%E2%80%AFAM.png?expires=1776721500&signature=a5a94a10b0bd5347e06ec5c7ea5f60d79362e4171352b0c6ec792be19c6b9231&req=dSQlFMt%2FnYFaW%2FMW1HO4zbGYccghGEHefsPjtzTcgoTA0uIrjb%2BY%2BlHjZcvz%0A19TmkjB1tU2coP5QJvE%3D%0A) ### Expired/Completed One or more of the plans selected above have run their course naturally. Choose one of the following date range options: - More than or equal to - On or after - Between - Exactly [![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/Screenshot+2025-03-14+at+1_47_38%E2%80%AFAM-2.png)](https://downloads.intercomcdn.com/i/o/o84nj0kt/1422209223/0b7d196f9183d4e1d77580036211/Screenshot+2025-03-14+at+1_47_38%E2%80%AFAM.png?expires=1776721500&signature=0c8fc4197c0b7f269d47b2ff9f553848113029487ecf8225ff8a8006708c6672&req=dSQlFMt%2BlINdWvMW1HO4zc%2F%2BZ2LSRZwRIptYagiFBmY1QBHicJf0B1BIT0tZ%0AcpLWGJidNvvS74ALZ%2F0%3D%0A) ### Canceled One or more of the plans selected above were canceled prior to expiration. Used the following option to choose a specific date range: - Within the last or including Within the last or including [![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/Screenshot+2025-03-14+at+1_47_45%E2%80%AFAM-2.png)](https://downloads.intercomcdn.com/i/o/o84nj0kt/1422208723/348eb34f575afd8299d335036a27/Screenshot+2025-03-14+at+1_47_45%E2%80%AFAM.png?expires=1776721500&signature=603a79901a8933c2075d568a2c3dda00a287b431a9514ae433c4d25e0b9c30b1&req=dSQlFMt%2BlYZdWvMW1HO4zWijGtHhPp%2FAjwPM9SF%2F42tGFDrBmOz3oG2uC2Hb%0Aju5manHu6fzdIQYAkgQ%3D%0A) ### Future/Pending Plans One or more of the plans selected above are owned but have not yet started. Choose one of the following date range options: - Within the last or including - Between - Exactly [![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/Screenshot+2025-03-14+at+1_47_51%E2%80%AFAM-2.png)](https://downloads.intercomcdn.com/i/o/o84nj0kt/1422208439/955fc0c43e3f79e05da0c2c57583/Screenshot+2025-03-14+at+1_47_51%E2%80%AFAM.png?expires=1776721500&signature=d27888dd67ee7ad45d66942d6197f6708c6e7b35f17fdee267502e39a675da70&req=dSQlFMt%2BlYVcUPMW1HO4zWDTQbqdrqCS94B%2Fm7taZ8wBhyG36BdGZrv2PAIP%0Af4Dcc1vFLJAX8tm5uTE%3D%0A) ### Paused Plans Use the paused plans option to find contacts who have plans that are ***currently in a paused state***. This can be useful if you want to reach out to these contacts and encourage them to resume their plan. Choose one or more of your plans that are currently in a paused state. [![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/Screenshot+2025-03-14+at+1_47_58%E2%80%AFAM-2.png)](https://downloads.intercomcdn.com/i/o/o84nj0kt/1422208159/212ca1d90a2ccb60059b5ca79585/Screenshot+2025-03-14+at+1_47_58%E2%80%AFAM.png?expires=1776721500&signature=e0983d5e497331c639eff74745ee49bae870f14237f0d30f6f9195ae99a721a1&req=dSQlFMt%2BlYBaUPMW1HO4zW7yohTzuiCzUsEUl4oFJD9EpHh3UtruG2pydAIt%0AKmndecHtmADRZRQVfsU%3D%0A) - [Getting Started with Walla](https://support.hellowalla.com/getting-started-with-walla?hsLang=en#main-content) - [🤝 Onboarding](https://support.hellowalla.com/getting-started-with-walla?hsLang=en#onboarding) - [Migrations](https://support.hellowalla.com/getting-started-with-walla?hsLang=en#migrations) - [Products](https://support.hellowalla.com/products?hsLang=en) - [Branded App](https://support.hellowalla.com/branded-app?hsLang=en) - [Classes](https://support.hellowalla.com/classes?hsLang=en) - [Managing Your Studio](https://support.hellowalla.com/managing-your-studio?hsLang=en) - [Integrations](https://support.hellowalla.com/integrations?hsLang=en) - [Enrollments](https://support.hellowalla.com/enrollments?hsLang=en) - [WallaPredict](https://support.hellowalla.com/wallapredict?hsLang=en) - [Franchise Features](https://support.hellowalla.com/franchise-features?hsLang=en) - [Clients](https://support.hellowalla.com/clients?hsLang=en) - [Sales & Marketing Center](https://support.hellowalla.com/sales-marketing-center?hsLang=en#main-content) - [Sales Pipeline](https://support.hellowalla.com/sales-marketing-center?hsLang=en#sales-pipeline) - [Conditions](https://support.hellowalla.com/sales-marketing-center?hsLang=en#conditions) - [Builds](https://support.hellowalla.com/sales-marketing-center?hsLang=en#builds) - [Google and Meta Integration](https://support.hellowalla.com/sales-marketing-center?hsLang=en#google-and-meta-integration) - [Journeys and Audiences](https://support.hellowalla.com/sales-marketing-center?hsLang=en#journeys-and-audiences) - [Virtual](https://support.hellowalla.com/virtual?hsLang=en) - [Payments](https://support.hellowalla.com/payments?hsLang=en#main-content) - [💰 Payments](https://support.hellowalla.com/payments?hsLang=en#payments) - [Walla App](https://support.hellowalla.com/walla-app?hsLang=en) - [Packs & Plans](https://support.hellowalla.com/packs-plans?hsLang=en) - [Appointments](https://support.hellowalla.com/appointments?hsLang=en) - [For Studio Clients](https://support.hellowalla.com/for-studio-clients?hsLang=en#main-content) - [Using the Walla App](https://support.hellowalla.com/for-studio-clients?hsLang=en#using-the-walla-app) - [Your Walla Login](https://support.hellowalla.com/for-studio-clients?hsLang=en#your-walla-login) - [Using Walla Widgets](https://support.hellowalla.com/for-studio-clients?hsLang=en#using-walla-widgets) - [Staff](https://support.hellowalla.com/staff?hsLang=en) - [Reports](https://support.hellowalla.com/reports?hsLang=en) - [Client Communication](https://support.hellowalla.com/client-communication?hsLang=en) - [Memberships](https://support.hellowalla.com/memberships?hsLang=en) - [Walla Websites](https://support.hellowalla.com/walla-websites?hsLang=en) - [Walla FAQ's](https://support.hellowalla.com/walla-faqs?hsLang=en) - [Walla Customer Service](https://support.hellowalla.com/walla-customer-service?hsLang=en) - [Walla Subscription](https://support.hellowalla.com/walla-subscription?hsLang=en) - [Merchant](https://support.hellowalla.com/merchant?hsLang=en) - [Widgets](https://support.hellowalla.com/widgets?hsLang=en) - [Retention Suite](https://support.hellowalla.com/retention-suite?hsLang=en) [![walla-logo-120px](https://support.hellowalla.com/hs-fs/hubfs/walla-logo-120px.png?width=120&height=35&name=walla-logo-120px.png "walla-logo-120px")](https://www.hellowalla.com/) [mailto:support@hellowalla.com](mailto:support@hellowalla.com) Copyright © 2026, Walla Software