--- title: Communications Tab | Walla Support Center description: communications tab --- [Skip to content](https://support.hellowalla.com/communications-tab-walla-support-center#main-content) English Show submenu for translations ![](https://support.hellowalla.com/hs-fs/hubfs/38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png?width=120&height=35&name=38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Walla Knowledge Base](https://support.hellowalla.com/?hsLang=en) 2. [Client Communication](https://support.hellowalla.com/client-communication?hsLang=en) June 12, 2026 # Communications Tab | Walla Support Center ### Overview of Client Profile Communications Tab The Client Profile Communications Tab offers a comprehensive range of communication preferences to enhance the client's experience. Here's a breakdown of its key features: ### Communication Preferences Below is an overview of client’s current communication preferences. **Transactional Emails.** These include class bookings, cancellations, and receipts, and are always sent via email. These are currently required. **Marketing Updates.** Clients can opt in to receive emails about upcoming promotions. **SMS/Text Messages**. Clients can opt in to receive promotions and transactional information via text. **Marketing Updates** and **SMS/Text Message** preferences can be managed from the client's profile on the widget and the Walla app. ### Activity Section The Activity Section maintains history of all email communications sent to the client. **Detailed Preview,** Click the three dots corresponding to a specific message to open a mini window for a convenient preview of the content sent. **Client Perspective.** When clients review their settings in their profile: **Communication Preferences**. The preferences are categorized into Transactional Updates, Marketing Updates, and SMS Text Messages. **Transactional Updates.** Clients must provide an email address for important business notifications, such as class confirmations and transaction receipts. **Marketing Updates.** Clients can opt in to receive emails about upcoming promotions. **SMS/Text Messages**. 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