--- title: Create Appointment Pay Rates | Walla Support Center description: create appointment pay rates --- [Skip to content](https://support.hellowalla.com/create-appointment-pay-rates-walla-support-center#main-content) English Show submenu for translations ![](https://support.hellowalla.com/hs-fs/hubfs/38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png?width=120&height=35&name=38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Walla Knowledge Base](https://support.hellowalla.com/?hsLang=en) 2. [Appointments](https://support.hellowalla.com/appointments?hsLang=en) May 28, 2026 # Create Appointment Pay Rates | Walla Support Center ### Create Appointment Pay Rates When naming appointment pay rates, we highly suggest to not put the amount the instructor will be paid in the pay rate name. ### Add a new appointment pay rate 1. From the main navigation menu under Staff Center, select **Pay Rates** 2. Under Manage Pay Rates select **Add New Pay Rate**, then choose **Appointments** 3. Select Contractors or Employees 4. Enter the **Pay Rate** name 5. Choose None, Flat Rate, Staff Time Clock Rate, Alternative Hourly Rate, Percentage of Revenue ​ ​**None:** Pay will be $0.00 ​ ​**Flat Rate:** Pay will be flat rate entered here ​ ​**Staff Time Clock Rate:** Pay will be based on hours clocked in ​ ​**Alternative Hourly Rate:** Pay will be based on hours entered here + tips Alternative hourly rate is calculated based on the length of the appointment (Rate x Time). For example, if the alternative hourly rate is $100 and the appointment is 90 minutes, then the staff member's pay will be $150. ​ ​**How percentage pay is calculated Credits:** The number of credits spent x $2.75 each ​**Limited pack:** The cost of the plan divided by the number of visits in the plan. ​**Unlimited plans:** Always count as $0. ​**Migration comp pass:** Always count as $0 ​ ​**Single session/ standard pricing** Calculations are based on the total for a single session, excluding tip and tax. If a promotion or discount is applied, pay is based on the subtotal price (after discounts but before taxes). If a gift card or account balance is used, its based on the total amount before the gift card or account balance is used. 6. 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