--- title: Drop-in Pricing FAQ | Walla Support Center description: drop-in pricing FAQ --- [Skip to content](https://support.hellowalla.com/drop-in-pricing-faq-walla-support-center#main-content) English Show submenu for translations ![](https://support.hellowalla.com/hs-fs/hubfs/38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png?width=120&height=35&name=38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Walla Knowledge Base](https://support.hellowalla.com/?hsLang=en) 2. [Walla FAQ's](https://support.hellowalla.com/walla-faqs?hsLang=en) June 26, 2026 # Drop-in Pricing FAQ | Walla Support Center In Walla, the setting up of drop-in pricing takes a distinct approach – it occurs during the class scheduling process. While this might take some time to get used to, it ultimately streamlines the experience by combining scheduling and pricing into a single step. This unique feature simplifies the process, eliminating the need for separate pricing management steps. ### Setting $0 Price Carefully - Only set a $0 drop-in price if the class is meant to be free for everyone. - A $0 price means anyone can book the class without paying, so be sure this is what you intend. - If you want to charge for the class, always enter a price greater than $0. ### Pricing for Members and Non-Members - You can set different prices for members and non-members. - If you want everyone to pay the same, enter the same amount in both the member and non-member fields. - This flexibility allows you to reward members with lower prices if you choose. ### Free Classes for Members - If you put $0 in the member drop-in price field, members can take the class for free. - Members can also use their existing plan to book the class if their plan covers it. - Remember, the $0 price doesn't affect how plans work - it just means members can take the class without using their plan. ### Discounted Prices for Members - To give members a discount, enter a lower price in the member field compared to the non-member field. - For example, you might charge members $15 and non-members $20 for the same class. - This can encourage people to become members or reward existing members. ### Setting Up Drop-in Pricing - You set drop-in prices when you create or edit a class, not in the plan management section. - This is important because it affects how the system tracks and reports drop-ins. - Drop-ins set up this way will show correctly at checkout and in reports. ### Handling Cancelled Drop-ins - If someone cancels a drop-in class, they get a refund or credit to their account. - Drop-ins don't stay on a client's account for future use. - This means you don't have to worry about tracking or managing unused drop-ins. ### Pricing for Different Class Formats - You can set different prices for in-person and livestream versions of the same class. - For example, you might charge $18 for an in-person class and $15 for the livestream version. - 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