Skip to main content

Lead Intake Form

Updated over a week ago

Use a Lead Intake Form to collect important contact details from prospective clients via your website. When someone fills it out:

  • Email → they’re automatically opted into marketing emails

  • Phone number (optional) → if provided, the user is automatically opted into SMS

Set Up Your Lead Intake Form

Step 1: Create the Form

  1. Go to Marketing SuiteLead Intake Form

  2. Click Create a Lead Intake Form

  3. Choose your Form Type:

    • Inline – Embedded in a webpage; always visible

    • Auto Pop-up – Pops up for all site visitors

    • Manual Pop-up – Only pops up when a button or link is clicked


Step 2: Set Internal Info & Notifications

  1. Give your form a Name and Description (for internal use only)

  2. Check the box: “Email Location Managers when lead received”

    • If your account is part of a franchise, only associated Location Group managers will be notified


Step 3: Add the Location Field (If You Have Multiple Locations)

  • When enabled, users see a “Pick a location” dropdown

  • You can choose to make this field required

📌 Here’s how it works:

  • If the client does not have a Home Location, the selected location becomes their Home Location

  • If the client already has a Home Location, it stays the same — but the selected location is still recorded in the Lead Form Responses table

⚠️ Important:
The Location field cannot be renamed or customized
→ It connects directly to the CRM and Lead Tracker
→ Required for accurate recordkeeping and reporting


Step 4: Choose the Layout

Pick a layout for how your form will appear on the page:

  • No image

  • Image at the top

  • Image on the left


Step 5: Add Fields and Form Elements

These fields are required:

  • First Name

  • Last Name

  • Email

Optional fields:

  • Phone Number (can also be set as required)

  • Location (if using multiple locations)


Step 6: Customize the Design

Set the following:

  • Submit Button Text (e.g. “Join Now” or “Get Started”)

  • Message on Form Completion (confirmation message after submission)

  • Color Settings for buttons and fields

💡 Fonts are pulled from your Widget & App Settings
→ Use the “Widget Settings” link to update font styles


Step 7: Final Settings

  • Terms and Conditions are pre-set and required

  • Preview the form before publishing to make sure everything looks right

How to Embed the Lead Form on Your Website

Once submitted, the client will show up on your Contacts page with:

  • Status: Account Created

  • Source: The name of the lead form

Lead Forms are meant to be embedded directly into a website page — not shared as standalone links like widgets.

🔧 To Get the Embed Code:

  1. Go to Marketing SuiteLead Intake Form

  2. In the table, click the stacked papers icon under the Code column

  3. Choose your embed style (Inline, Auto, Manual)

  4. Click Copy Code

  5. Paste the code into your site’s HTML

⚠️ Note: Walla Support cannot assist with embedding the code into your website or any third-party platform.

Did this answer your question?