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Funnel Automation for New Lead Stage to Intro Active Stage
Funnel Automation for New Lead Stage to Intro Active Stage

This article will help you set up tag and Lead Stage automations using Journeys to efficiently manage your lead funnel.

Updated over 5 months ago

This article will provide an example of how to create an automation for a specific lead stage, demonstrating one way to build an effective funnel. The ultimate structure and setup of your funnel is entirely up to you. Your unique business needs and goals should drive your funnel design, and this example serves as a starting point that you can customize to fit your specific requirements.


Enter New Lead Pipeline Stage

Step 1: Set Up Lead Stages

Lead stages help track prospects through your sales pipeline:

  1. From the Main Navigation Menu select Marketing Center

  2. Select Lead Stages

  3. Review the pre-built lead stages provided and be sure to eep your lead stages minimal for simplicity

  4. Customize lead stages to fit your studio's specific needs, but maintain a clear distinction between active leads and closed opportunities.

Step 2: Add Tags

Lead tags help track segments of clients through your sales pipeline:

  1. From the Main Navigation Menu select Tags

  2. Select Add New Tag

  3. Create your tag (In our example we are going to use Fresh Hot πŸ”₯ Lead as the tag we are going to create

  4. Save

Step 3: Add a Journey

Now, set up a journey to manage your sales funnel. Focus on adding and removing tags rather than sending communications.

  1. From the Main Navigation Menu select Marketing Center

  2. Select Journeys

  3. Choose Add New Journey to create a new journey specifically for your sales funnel

  4. Name it appropriately (e.g., In our example we will call the Journey Lead Funnels)

Step 4: Define audience parameters

In the Audience section, select the criteria that will trigger this automation

  1. Select add Audience

  2. Add Audience name and description

  3. Select Add Condition and add the following below conditions

Step 5: Add or Remove Tags & Lead Stages

  1. Select Add Tag and choose the tag from your entrance automation (i.e. In our example we are going to choose the Fresh Hot πŸ”₯ Lead tag)

  2. Under Stages choose New Lead

  3. Save

Condition 1: Class Check-in Activity

# of check-ins: Exactly 0

Time frame: All time. Any check-ins ever.

Locations: Any location

Classes: Any class

Staff: Any staff

Start time: Any start time

Payment method: Any method

Condition 2: Record Creation Date

Record created: Within the last 0 days

Condition 3: Contacts without a Plan

Plans: Any plan, including Intro Offers

Never or Past: Contacts who have never owned a plan specified above

Enter Intro Active Pipeline Stage (Exit New Lead Stage)

This automation has a client exiting the New Lead Pipeline Stage and entering the Intro Active Pipeline Stage.

Step 1: Add automation parameters

To remove a client from the pipeline you will need to create another automation that removed the tag and the Lead Stage. Alternatively, you can manually change the lead status of the client and remove tags.

  1. From the Main Navigation Menu select Marketing Center

  2. Select Journeys

  3. Select the Sales Funnel Journey you want to set up an exit automation for

  4. Choose Add Automation

  5. In our example we are using the clients with the Fresh Hot πŸ”₯ Lead tag so we will choose the Tags Condition

Condition 1: Tags

Tag status: Has ANY one of: Fresh Hot πŸ”₯ Lead

Condition 2: Class Plan Started + Check-ins

Plans: Intro Offer selected

Start time frame: Exactly 0 days ago

Usage: Doesn't matter if used

Step 2: Add or Remove Tags & Lead Stages

  1. Select Add Condition

  2. Select Remove Tag and choose the tag from your entrance automation (i.e. In our example we are going to choose the Fresh Hot πŸ”₯ Lead tag)

  3. Under Remove stages from all contacts in audience choose the stage New Lead

  4. Under the add stage choose your next stage on the pipeline (in our example we selected intro offer active)

  5. Save


πŸ“Ί Lead Stage to Intro Active Stage Automation Set Up

We guide you through setting up automations for your Lead Funnel using Lead Stages and tags, setting up an automation similar the one above. β†’Watch Now


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