--- title: How Staff/Clients Access Receipts | Walla Support Center description: how staff/clients access receipts --- [Skip to content](https://support.hellowalla.com/how-staff/clients-access-receipts-walla-support-center#main-content) English Show submenu for translations ![](https://support.hellowalla.com/hs-fs/hubfs/38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png?width=120&height=35&name=38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Walla Knowledge Base](https://support.hellowalla.com/?hsLang=en) 2. [Payments](https://support.hellowalla.com/payments?hsLang=en) June 12, 2026 # How Staff/Clients Access Receipts | Walla Support Center Learn how to guide customers in downloading receipts from the Widget or Front Desk to submit to their insurance provider. **Providing Receipts for Insurance Submission** If your customer needs receipts to submit to their insurance provider, they can download them directly from the Widget or the Front Desk can provide these. ### **Downloading Receipts from the Widget** 1. Log into the Widget. 2. Select the **Menu** (top right). 3. Choose **Your Transactions**. 4. Click the **three dots** next to the transaction and select **Download Receipt**. [![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/Screenshot+2025-03-04+at+11_54_51-E2-80-AFAM-4.png)](https://downloads.intercomcdn.com/i/o/o84nj0kt/1406785829/6408d93ded97e3166cf0b41f1a2d/Screenshot%2B2025-03-04%2Bat%2B11_54_51-E2-80-AFAM.png?expires=1776721500&signature=56ae2addb904c9f014d86cc6ea50975686d3185a5346ded6953fe6f6efbf8305&req=dSQnEM52mIldUPMW1HO4zRQztoQNr3tx9gFy7473EyC7bopp%2F0sePDV7ws53%0AIyymkAQnVD6YaCnAY7c%3D%0A)[![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/Screenshot+2025-03-04+at+11_55_16-E2-80-AFAM-4.png)](https://downloads.intercomcdn.com/i/o/o84nj0kt/1406786069/17b67cd591f1d3c5fa6d61f108ec/Screenshot%2B2025-03-04%2Bat%2B11_55_16-E2-80-AFAM.png?expires=1776721500&signature=842816af8209b26b996ac9a1cbd2fed64840985c04ff2f2d005655378e380fe9&req=dSQnEM52m4FZUPMW1HO4zVlHb31etLYwJ2hnX%2B1r36xoJEen526A64FaGxIC%0AOvHDaeB8NMAazaVPXE4%3D%0A)[![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/Screenshot+2025-03-04+at+11_58_48-E2-80-AFAM-4.png)](https://downloads.intercomcdn.com/i/o/o84nj0kt/1406786280/8b9eec54c6f16f488b207a2e44e8/Screenshot%2B2025-03-04%2Bat%2B11_58_48-E2-80-AFAM.png?expires=1776721500&signature=41e76f8927a5f7fee8547ce587a1d9efd08fc18ffa5127a16535f4fbdcbbe981&req=dSQnEM52m4NXWfMW1HO4zbjvLIA7dgciZ%2FxCjuSf83SCDNQOxGpkt2Jc80Vf%0AVTy4y%2FOV5P43%2Bzffyuk%3D%0A) ### **Downloading Receipts from the Front Desk** 1. Navigate to the client’s **Transaction** tab. 2. Click the **three dots** next to the transaction and select **View Receipt/PDF**. 3. Review Receipt and click Print/PDF to generate a pop-up. 4. 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