---
title: How to book an appointment on the widget | Walla Support Center
description: how to book an appointment on the widget
---

[Skip to content](https://support.hellowalla.com/how-to-book-an-appointment-on-the-widget-walla-support-center#main-content)

English

Show submenu for translations

![](https://support.hellowalla.com/hs-fs/hubfs/38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png?width=120&height=35&name=38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Walla Knowledge Base](https://support.hellowalla.com/?hsLang=en)
2. [Appointments](https://support.hellowalla.com/appointments?hsLang=en)

May 28, 2026

# How to book an appointment on the widget | Walla Support Center

Navigate to your studio's website and locate the appointment widget. After logging into the widget follow the below steps to book an appointment.

### Choose a Location, Instructor, or Category

**Step 1:** From the appointments widget, start by choosing a location

**Step 2:** Select an instructor or appointment category

[![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/Screen+Shot+2024-04-20+at+4_42_04+PM-4.png)](https://downloads.intercomcdn.com/i/o/1027601350/cbd8ee18cfcd47e7ce1ccae3/Screen+Shot+2024-04-20+at+4_42_04+PM.png?expires=1776720600&signature=c76650e63a274ae65f53cb6be5fe6c9d5a1c506569d35a6e766ccbdec513268c&req=dSAlEc9%2BnIJaWfMW1HO4zVl1WzyOLfSGpp95xl%2FeKzOYDTtLw9E7aGoddNiB%0Ag5J0eT1nj2yUh%2BNfj4c%3D%0A)

### View Appointment Details

**Step 3**: After choosing an appointment category clients can view appointment details and choose their appointment type if there are multiple options for the appointment category.

[![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/Screen+Shot+2024-04-20+at+4_44_12+PM-4.png)](https://downloads.intercomcdn.com/i/o/1027601610/616d10aa5545c5900b7ab5ac/Screen+Shot+2024-04-20+at+4_44_12+PM.png?expires=1776720600&signature=45632c7aaa1b275ac5cfa58527cc59bd74d1739f13b175833aaae033a39a5899&req=dSAlEc9%2BnIdeWfMW1HO4zdUEetbnnyYot8vwKNFgGKsKK2NwE1R8qrF0bpMh%0A7xTmqJQ5kvJ0H1hweB0%3D%0A)

### Select Date and Time

**Step 4:** Select an appointment date and time. Dates and times are reflected in the studio's timezone.

[![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/Screen+Shot+2024-04-20+at+4_46_52+PM-4.png)](https://downloads.intercomcdn.com/i/o/1027601717/edaa5aa2c2d10819a65ac0d8/Screen+Shot+2024-04-20+at+4_46_52+PM.png?expires=1776720600&signature=ca7d6494b1689b7ea35822b4c91e38742cee7e2edc9a970b21fdfe4d174445cb&req=dSAlEc9%2BnIZeXvMW1HO4zXSFMf1HjP1z%2F8mR1EI9kEoORrrqtypZ0yPrF3vy%0AJQEWxBchpiayobo45c0%3D%0A)

### Sign Waiver

**Step 5:** If the studio has a waiver and you have not signed the waiver yet, you will be required to do so prior to booking.

[![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/Screen+Shot+2024-04-20+at+4_47_04+PM-4.png)](https://downloads.intercomcdn.com/i/o/1027602126/0e141a6b77b2723d02774120/Screen+Shot+2024-04-20+at+4_47_04+PM.png?expires=1776720600&signature=f12da5caa358e6dd1ee050d937a64a8778bc15340b574c1c669c67bc01a09478&req=dSAlEc9%2Bn4BdX%2FMW1HO4zTmKX7%2BcECJcx%2F%2FXChRihAKgjM95r4IS9xBpYOOb%0AEdseph39dxFQWqZHYVo%3D%0A)

### Select Payment Option

**Step 6:** Checkout review displays the appointment details including the appointment price, tax, and the required deposit amount. Deposits are set up by the studio and only apply to single session (non-plan) bookings.

If the studio offers appointment plans you can purchase a plan or apply your already purchased plan to book. If your already purchased plan is not an option, it could mean the plan that does not cover the appointment you want to book.

[![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/Screen+Shot+2024-04-20+at+4_47_15+PM-4.png)](https://downloads.intercomcdn.com/i/o/1027602268/a234abe3fa11242e193f1a2d/Screen+Shot+2024-04-20+at+4_47_15+PM.png?expires=1776720600&signature=e62693b363917c00ef6d2ace549fbfa65c4ca89d33c6048b48d740f7d54d6865&req=dSAlEc9%2Bn4NZUfMW1HO4zYrX3vdfh2%2FrSNIGrYBSZTcMrj5tQ5Ht4VG0yVMw%0AYqMgCOjOoKUVFu7ACUU%3D%0A)

### Review Checkout Details

**Step 7:** Review the details at checkout and select **Complete Booking** to book the appointment. After booking, you will be presented with an appointment purchase confirmation page that includes your appointment details.

### FAQ

If the appointment has a **deposit**, then you will pay the appointment deposit at checkout. Only single session appointments, not appointments booked with plans, can have a deposit.

If the business allows for **account credit** to be used on the widget, account credit can be used as a payment method. **Gift cards** can also be used towards deposits.

**Promo codes** are applied by the studio at final checkout, they are not applied when booking the appointment.

**Recurring appointments** can only be booked by staff.

<https://242669311.hs-sites-na2.com/widget-and-app-settings-walla-support-center?hsLang=en><https://242669311.hs-sites-na2.com/appointment-booking-widget-walla-support-center?hsLang=en><https://242669311.hs-sites-na2.com/book-a-single-appointment-walla-support-center?hsLang=en><https://242669311.hs-sites-na2.com/appointments-widget-walla-support-center?hsLang=en><https://242669311.hs-sites-na2.com/booking-single-multi-capacity-and-recurring-appointments-walla-support-center?hsLang=en>

- [Getting Started with Walla](https://support.hellowalla.com/getting-started-with-walla?hsLang=en#main-content)

    - [🤝 Onboarding](https://support.hellowalla.com/getting-started-with-walla?hsLang=en#onboarding)
    - [Migrations](https://support.hellowalla.com/getting-started-with-walla?hsLang=en#migrations)
- [Products](https://support.hellowalla.com/products?hsLang=en)
- [Branded App](https://support.hellowalla.com/branded-app?hsLang=en)
- [Classes](https://support.hellowalla.com/classes?hsLang=en)
- [Managing Your Studio](https://support.hellowalla.com/managing-your-studio?hsLang=en)
- [Integrations](https://support.hellowalla.com/integrations?hsLang=en)
- [Enrollments](https://support.hellowalla.com/enrollments?hsLang=en)
- [WallaPredict](https://support.hellowalla.com/wallapredict?hsLang=en)
- [Franchise Features](https://support.hellowalla.com/franchise-features?hsLang=en)
- [Clients](https://support.hellowalla.com/clients?hsLang=en)
- [Sales & Marketing Center](https://support.hellowalla.com/sales-marketing-center?hsLang=en#main-content)

    - [Sales Pipeline](https://support.hellowalla.com/sales-marketing-center?hsLang=en#sales-pipeline)
    - [Conditions](https://support.hellowalla.com/sales-marketing-center?hsLang=en#conditions)
    - [Builds](https://support.hellowalla.com/sales-marketing-center?hsLang=en#builds)
    - [Google and Meta Integration](https://support.hellowalla.com/sales-marketing-center?hsLang=en#google-and-meta-integration)
    - [Journeys and Audiences](https://support.hellowalla.com/sales-marketing-center?hsLang=en#journeys-and-audiences)
- [Virtual](https://support.hellowalla.com/virtual?hsLang=en)
- [Payments](https://support.hellowalla.com/payments?hsLang=en#main-content)

    - [💰 Payments](https://support.hellowalla.com/payments?hsLang=en#payments)
- [Walla App](https://support.hellowalla.com/walla-app?hsLang=en)
- [Packs & Plans](https://support.hellowalla.com/packs-plans?hsLang=en)
- [Appointments](https://support.hellowalla.com/appointments?hsLang=en)
- [For Studio Clients](https://support.hellowalla.com/for-studio-clients?hsLang=en#main-content)

    - [Using the Walla App](https://support.hellowalla.com/for-studio-clients?hsLang=en#using-the-walla-app)
    - [Your Walla Login](https://support.hellowalla.com/for-studio-clients?hsLang=en#your-walla-login)
    - [Using Walla Widgets](https://support.hellowalla.com/for-studio-clients?hsLang=en#using-walla-widgets)
- [Staff](https://support.hellowalla.com/staff?hsLang=en)
- [Reports](https://support.hellowalla.com/reports?hsLang=en)
- [Client Communication](https://support.hellowalla.com/client-communication?hsLang=en)
- [Memberships](https://support.hellowalla.com/memberships?hsLang=en)
- [Walla Websites](https://support.hellowalla.com/walla-websites?hsLang=en)
- [Walla FAQ's](https://support.hellowalla.com/walla-faqs?hsLang=en)
- [Walla Customer Service](https://support.hellowalla.com/walla-customer-service?hsLang=en)
- [Walla Subscription](https://support.hellowalla.com/walla-subscription?hsLang=en)
- [Merchant](https://support.hellowalla.com/merchant?hsLang=en)
- [Widgets](https://support.hellowalla.com/widgets?hsLang=en)
- [Retention Suite](https://support.hellowalla.com/retention-suite?hsLang=en)

[![walla-logo-120px](https://support.hellowalla.com/hs-fs/hubfs/walla-logo-120px.png?width=120&height=35&name=walla-logo-120px.png "walla-logo-120px")](https://www.hellowalla.com/)

<https://www.facebook.com/wallasoftware/> <https://www.instagram.com/wallasoftware> [mailto:support@hellowalla.com](mailto:support@hellowalla.com)

Copyright © 2026, Walla Software