---
title: Lead Source Report | Walla Support Center
description: lead source report
---

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June 12, 2026

# Lead Source Report | Walla Support Center

The Lead Sources feature in Walla provides a comprehensive overview of your lead generation efforts across different channels.

This feature requires Walla's Marketing Suite.

### Key Features

**Date Range**: You can select specific time periods to analyze, such as "This month" or custom date ranges.

**Location Breakdown**: Shows data for each of your studio locations, allowing you to compare performance across different sites.

**Lead Sources**: It displays a wide range of lead sources that are pre-set.

- Social Cold Outreach
- Social Organic
- Social Paid
- Unknown
- Walk-in
- Website Organic
- Wellhub
- Referral Team
- Search Organic
- Search Paid
- Email Campaign
- Email Cold Outreach
- Event
- Out of Town
- Referral Client
- Referral Past Member
- Advertisement
- ClassPass

**Conversion Rates**: For each lead source, you can see the number of leads generated and how many converted, along with the conversion percentage.

### Understanding Lead Sources

[![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/Screenshot+2026-02-16+at+4_31_16%E2%80%AFPM-2.png)](https://downloads.intercomcdn.com/i/o/o84nj0kt/2071864309/9f912702a52a3f31953627281490/Screenshot+2026-02-16+at+4_31_16%E2%80%AFPM.png?expires=1776720600&signature=5a9f347199a28b90d5adaf709c5148286d854dc0afa634aa73d8beac371d099c&req=diAgF8F4mYJfUPMW1HO4zRFpHhrnWbtwQSxXLcscESwSo1%2FewfdKIvRA2PKD%0A6mAxq6A722hyDsXHLws%3D%0A)

- **Source**: Different lead sources.
- **Leads**: The total number of leads that have any Lead State applied
- **Converted**: The total number of leads that have a Lead State of "Closed/Won"
- **Conversion Rate**: The percentage of "Conversions/Total Leads"
- **Trend**: The percentage difference between this month and last month's lead conversions.

Reminders:   
​  
Leads must be assigned a Lead Stage to be included in the Lead Source Report.   
​  
For a lead to be counted as Converted, the contact must have a Lead Stage in the **won/closed category** assigned to their account.   
​  
If a Lead is not assigned a referral source, they will be listed in the "none" category on the Lead sources Report.

### How to Use the Lead Source Report

**Identify Top-Performing Channels**: Look for lead sources with the highest conversion rates. These are your most effective channels for attracting quality leads.

**Spot Underperforming Areas**: Sources with low conversion rates may need improvement or reconsideration in your marketing strategy.

**Compare Locations**: If you have multiple studios, compare their performance to identify best practices that can be shared across locations.

**Track Campaign Effectiveness**: Measure the impact of specific marketing campaigns by monitoring changes in lead numbers and conversion rates.

**Allocate Resources Wisely**: Use the insights from this data to inform your marketing budget allocation, focusing on the most effective channels

### Meta, Google, and Walla Lead Forms Lead Source Auto Assignment

Leads are automatically captured from Lead Forms and they are synced to your Walla Lead Tracker and they are automatically assigned a Lead Source.

**Walla Lead Form:** Leads who are added to your site for the first time when they complete a Walla Lead Form they will automatically be assigned the Website Organic Lead Source.

**Meta Business Suite Lead Form:** Leads who are added to your site for the first time when they complete a Meta Business Suite Lead Form they will automatically be assigned the Paid Social Lead Source.

**Google Business Suite Lead Form:**  Leads who are added to your site for the first time when they complete a Google Business Suite Form they will automatically be assigned the Paid Search Lead Source.

### Lead Source Report FAQ

### How do I assign a Referral Source to a lead?

Open the client Panel, navigate to the Lead section, and click the edit button before selecting a Referral Source.

[![](https://support.hellowalla.com/hubfs/Knowledge%20Base%20Import/Screenshot+2026-02-16+at+4_35_16%E2%80%AFPM-2.png)](https://downloads.intercomcdn.com/i/o/o84nj0kt/2071908700/d2718f41cf1f2791e325393cabb4/Screenshot+2026-02-16+at+4_35_16%E2%80%AFPM.png?expires=1776720600&signature=f2089e9ff38ede5c0aaa559eeb6c042e543ad64e8a65f3c1718c543e529121bc&req=diAgF8B%2BlYZfWfMW1HO4zeHlRL12z520Qzo%2F5bmP3h3YjTTbQ0aMfRxTdBbU%0AtzqS%0A)

​

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