--- title: Merchant | Walla Knowledge Base description: Guides and resources to help merchants navigate their Walla account and platform processes. --- [Skip to content](https://support.hellowalla.com/merchant#main-content) English Show submenu for translations ![](https://support.hellowalla.com/hs-fs/hubfs/38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png?width=120&height=35&name=38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Walla Knowledge Base](https://support.hellowalla.com/) 2. [Merchant](https://support.hellowalla.com/merchant) # Merchant Guides and resources to help merchants navigate their Walla account and platform processes. - [Why a Refund and a Chargeback Can Happen at the Same Time](https://support.hellowalla.com/why-a-refund-and-a-chargeback-can-happen-at-the-same-time) - [Getting Started with Walla](https://support.hellowalla.com/getting-started-with-walla#main-content) - [🤝 Onboarding](https://support.hellowalla.com/getting-started-with-walla#onboarding) - [Migrations](https://support.hellowalla.com/getting-started-with-walla#migrations) - [Products](https://support.hellowalla.com/products) - [Branded App](https://support.hellowalla.com/branded-app) - [Classes](https://support.hellowalla.com/classes) - [Managing Your Studio](https://support.hellowalla.com/managing-your-studio) - [Integrations](https://support.hellowalla.com/integrations) - [Enrollments](https://support.hellowalla.com/enrollments) - [WallaPredict](https://support.hellowalla.com/wallapredict) - [Franchise Features](https://support.hellowalla.com/franchise-features) - [Clients](https://support.hellowalla.com/clients) - [Sales & Marketing Center](https://support.hellowalla.com/sales-marketing-center#main-content) - [Sales Pipeline](https://support.hellowalla.com/sales-marketing-center#sales-pipeline) - [Conditions](https://support.hellowalla.com/sales-marketing-center#conditions) - [Builds](https://support.hellowalla.com/sales-marketing-center#builds) - [Google and Meta Integration](https://support.hellowalla.com/sales-marketing-center#google-and-meta-integration) - [Journeys and Audiences](https://support.hellowalla.com/sales-marketing-center#journeys-and-audiences) - [Virtual](https://support.hellowalla.com/virtual) - [Payments](https://support.hellowalla.com/payments#main-content) - [💰 Payments](https://support.hellowalla.com/payments#payments) - [Walla App](https://support.hellowalla.com/walla-app) - [Packs & Plans](https://support.hellowalla.com/packs-plans) - [Appointments](https://support.hellowalla.com/appointments) - [For Studio Clients](https://support.hellowalla.com/for-studio-clients#main-content) - [Using the Walla App](https://support.hellowalla.com/for-studio-clients#using-the-walla-app) - [Your Walla Login](https://support.hellowalla.com/for-studio-clients#your-walla-login) - [Using Walla Widgets](https://support.hellowalla.com/for-studio-clients#using-walla-widgets) - [Staff](https://support.hellowalla.com/staff) - [Reports](https://support.hellowalla.com/reports) - [Client Communication](https://support.hellowalla.com/client-communication) - [Memberships](https://support.hellowalla.com/memberships) - [Walla Websites](https://support.hellowalla.com/walla-websites) - [Walla FAQ's](https://support.hellowalla.com/walla-faqs) - [Walla Customer Service](https://support.hellowalla.com/walla-customer-service) - [Walla Subscription](https://support.hellowalla.com/walla-subscription) - [Merchant](https://support.hellowalla.com/merchant) - [Widgets](https://support.hellowalla.com/widgets) [![walla-logo-120px](https://support.hellowalla.com/hs-fs/hubfs/walla-logo-120px.png?width=120&height=35&name=walla-logo-120px.png "walla-logo-120px")](https://www.hellowalla.com/) [mailto:support@hellowalla.com](mailto:support@hellowalla.com) Copyright © 2026, Walla Software