--- title: Migration day tasks and timeline | Mindbody | Walla Support Center description: migration day tasks and timeline --- [Skip to content](https://support.hellowalla.com/migration-day-tasks-and-timeline-mindbody-walla-support-center#main-content) English Show submenu for translations ![](https://support.hellowalla.com/hs-fs/hubfs/38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png?width=120&height=35&name=38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Walla Knowledge Base](https://support.hellowalla.com/?hsLang=en) 2. [Getting Started with Walla](https://support.hellowalla.com/getting-started-with-walla?hsLang=en) 3. [Migrations](https://support.hellowalla.com/getting-started-with-walla?hsLang=en#migrations) June 12, 2026 # Migration day tasks and timeline | Mindbody | Walla Support Center Here is the timeline for your migration from Mindbody to Walla! Follow these steps, referring to the necessary support articles, in order to complete your tasks during migration to Walla. ### ✅ **Record future cancellations and suspensions** - Run a membership report in MBO to capture a list of clients set to terminate in the future and/or currently suspended. - The schedule cancellation will need to be resubmitted in Walla on their active plan - The suspended membership will not migrate into Walla and the client will need to be resold a new plan upon their return. ### ✅ **Disable your Mindbody purchasing/booking** - **[How to turn off online booking](https://t.sidekickopen86.com/s3t/c/5/f18dQhb0S7kF8cFvcfVbYWpm59hl3kW7_k2841CX6NGW36PYyq7sCxphMs7zDQZbtmVf197v5Y04?te=W3R5hFj4cm2zwW4cQKj043Whb6W3_VrpF3CcWSmW43TCCN41RcnVW43T4P71LvdMnW3SYMmG1L6zKrW1YZT9f1X1PLSW3QZnC53T3jrlW3Q-Yhh4hGPt5W3K9dDV4myBBBW4fLG3z3T3n_xW3ZV6h_41VcWbW3JF5fm3P28RxW49HSG343Tw42W43W8-t45S_krW41Yz2141YzyrW3F9bGk4cJ2YXW43W8-y41XLgnW3ZYy0v4fNlyzW3zdZ6J3zb1CNW3K76qX3220xKW27l78R4flWHfW3ZVc241mp5D2W3Q-Xzb1NlYt4W4kFk-94cbjTxW1mp6611S1r0TW3SYM5C3NwMRjW4cQJ3B3K78lsW3zdYR_1S1sNrW4cJ2lN3Fdr8KW1NcsxR43YdDRW1Nkhm63T1jZcW1S1rgQ3Q_165f3ZWVWwT3&si=8000000022861920&pi=4095cf61-1f58-48f8-fc97-fdb991f8b15b)** - **[How to turn off auto emails](https://t.sidekickopen86.com/s3t/c/5/f18dQhb0S7kF8cFvcfVbYWpm59hl3kW7_k2841CX6NGW36PYyq7sCxphMs7zDQZbtmVf197v5Y04?te=W3R5hFj4cm2zwW4cQKj043Whb6W3_VrpF3CcWSmW43TCCN41RcnVW43T4P71LvdMnW3SYMmG1L6zKxW1Q5kDm1V3fdnW43YflG3zdT0XW1Gznnc3z7ZTyW1Gy80d43my7LW3zbVbc2k7xxzW3P76Yw3JMLJ-4FHV_1&si=8000000022861920&pi=4095cf61-1f58-48f8-fc97-fdb991f8b15b)** - Disable pricing options from being sold online - Turn off any retention emails, campaigns, automations, and Smart Marketing tools. **Email your Data Migration Rep to let them know when above is complete.** ### ✅ **Add Walla’s widgets to your website** - How to prepare your **[website and widget for client interaction](https://walla-onboarding.kustomer.help/en_us/prepare-your-website-widgets-Hk5D5Ezj)** - Please do not add the widgets to the website until after you have turned off your MBO online booking ### ✅ **Set auto-reply on studio email** - Remember to have an email auto-response turned on with additional**[copy for login help](https://docs.google.com/document/d/10BepvNQOtXwthMbCQxoYbeOfn9V0xoz6JbkLL63lbUM/edit#heading=h.ffi2vaaer8br)**—or have **[Post-Live FAQ](https://walla-onboarding.kustomer.help/en_us/post-live-support-faqs-ByhAcpQpo)** links handy. **[Instructions for Gmail here](https://t.sidekickopen86.com/s3t/c/5/f18dQhb0S7kF8cFvcfVbYWpm59hl3kW7_k2841CX6NGW36PYyq7sCxphMs7zDQZbtmVf197v5Y04?te=W3R5hFj4cm2zwW4mKLS-3ZZnS7W1JxwY51LDKpZW49Kptw3C6qb0W3yRpsf1N6s6jW1V2w0S3F4DvYW3M14-G1-Zd694nz2Y1&si=8000000022861920&pi=4095cf61-1f58-48f8-fc97-fdb991f8b15b)**. ### ✅ **Walla runs final reports in Mindbody** ### ✅ **Walla sends welcome email after above is complete.** That's it! 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