--- title: Order a Stripe Payment Terminal | Walla Support Center description: order a Stripe replacement terminal --- [Skip to content](https://support.hellowalla.com/order-a-stripe-terminal#main-content) English Show submenu for translations ![](https://support.hellowalla.com/hs-fs/hubfs/38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png?width=120&height=35&name=38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Walla Knowledge Base](https://support.hellowalla.com/?hsLang=en) 2. [Payments](https://support.hellowalla.com/payments?hsLang=en) June 16, 2026 # Order a Stripe Payment Terminal | Walla Support Center ## This article walks you through how to request a Stripe Terminal through Walla. Once your request is submitted, our team places the order on your behalf and gets your hardware on the way. ### Before You Order The Stripe Terminal is hardware for in-person payments made directly through Walla — credit card, tap-to-pay, Google Pay, and Apple Pay supported. To get started, you'll complete a short order request form. From there, our team handles the rest. ### How to Order **Step 1: Complete the Order Request Form** Fill out the Stripe Terminal order request form with your business and shipping details. Double-check your shipping address prior to submitting, as this is where your terminal will be delivered. [📄 Stripe Terminal Order Form](https://docs.google.com/forms/d/e/1FAIpQLSdBDdLle1H87eQD6ZbMCZ33NfkNavXM_MkbfMrVlPBlk_Nycg/viewform?usp=preview)  **Step 2: Submit Your Request** Once all fields are complete, submit the form. Your request is sent directly to Walla for processing. **Step 3: We Place Your Order** After we receive your request, a member of our team will place the order with Stripe on your behalf. Our team will handle the rest from here. **Step 4: Your Terminal Ships** Stripe will ship the terminal directly to the address provided on your form. Delivery timelines may vary, so keep an eye out for your hardware to arrive. ### What's Next? Once your terminal arrives, you'll register and pair the device to prepare it for payment processing as a final step. For step-by-step instructions, see our [**Pair Your Stripe Terminal**](https://support.hellowalla.com/pair-a-stripe-terminal-to-a-new-device-walla-support-center?hsLang=en) article. 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