---
title: Payments | Walla Knowledge Base
description: Payments
---

[Skip to content](https://support.hellowalla.com/payments#main-content)

English

Show submenu for translations

![](https://support.hellowalla.com/hs-fs/hubfs/38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png?width=120&height=35&name=38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Walla Knowledge Base](https://support.hellowalla.com/)
2. [Payments](https://support.hellowalla.com/payments)

# Payments

- [Stripe Capital](https://support.hellowalla.com/stripe-capital)
- [Purchasing a Pack or Plan for Another Customer | Walla Support Center](https://support.hellowalla.com/purchasing-a-pack-or-plan-for-another-client-walla-support-center)
- [Physical Gift Cards | Walla Support Center](https://support.hellowalla.com/physical-gift-cards-walla-support-center)
- [Stripe Payout and Merchant Transaction Fees | Walla Support Center](https://support.hellowalla.com/stripe-payout-and-merchant-transaction-fees-walla-support-center)
- [ACH Payments (Studio Guide)](https://support.hellowalla.com/ach-payments-studio-guide)
- [Walla Offset (Client Guide)](https://support.hellowalla.com/walla-offset-client-guide)
- [ACH Payments (Client Guide)](https://support.hellowalla.com/ach-payments-client-guide)
- [Walla Offset (Studio Guide)](https://support.hellowalla.com/walla-offset-customer-guide)
- [Chargeback Disputes FAQ | Walla Support Center](https://support.hellowalla.com/chargeback-disputes-faq-walla-support-center)
- [Chargebacks Quick Guide | Walla Support Center](https://support.hellowalla.com/chargebacks-quick-guide-walla-support-center)
- [What are Stripe chargeback dispute fees? | Walla Support Center](https://support.hellowalla.com/what-are-stripe-dispute-fees-walla-support-center)
- [Promo Codes | Walla Support Center](https://support.hellowalla.com/promo-codes-walla-support-center)
- [Finding Supporting Documentation for a Chargeback | Walla Support Center](https://support.hellowalla.com/finding-supporting-documentation-for-a-chargeback-walla-support-center)
- [Add or Edit Stored Credit Cards | Walla Support Center](https://support.hellowalla.com/add-or-edit-stored-credit-cards-walla-support-center)
- [Failed Plan Payment Retry Cadence | Walla Support Center](https://support.hellowalla.com/failed-plan-payment-retry-cadence-walla-support-center)
- [Use a Gift Card for a Recurring Plan | Walla Support Center](https://support.hellowalla.com/use-a-gift-card-for-a-recurring-plan-walla-support-center)
- [Can clients use cash as a payment method for a recurring plan? | Walla Support Center](https://support.hellowalla.com/can-clients-use-cash-as-a-payment-method-for-a-recurring-plan-walla-support-center)
- [Important Stripe Terms of Service Compliance Guidelines for Gift Cards and Services | Walla Support Center](https://support.hellowalla.com/important-stripe-terms-of-service-compliance-guidelines-for-gift-cards-and-services-walla-support-center)
- [Stripe Integrated Payments Merchant Account FAQ | Walla Support Center](https://support.hellowalla.com/stripe-integrated-payments-merchant-account-faq-walla-support-center)
- [Roles in Handling Chargebacks | Walla Support Center](https://support.hellowalla.com/roles-in-handling-chargebacks-walla-support-center)
- [Stripe Chargeback Claim Template | Walla Support Center](https://support.hellowalla.com/stripe-chargeback-claim-template-walla-support-center)
- [Issue a Refund | Walla Support Center](https://support.hellowalla.com/issue-a-refund-walla-support-center)
- [Getting Started With Chargebacks | Walla Support Center](https://support.hellowalla.com/getting-started-with-chargebacks-walla-support-center)
- [Refunding Gift Cards | Walla Support Center](https://support.hellowalla.com/refunding-gift-cards-walla-support-center)
- [Download a Receipt | Walla Support Center](https://support.hellowalla.com/download-a-receipt-walla-support-center)
- [Add the Gift Card Widget to Your Website | Walla Support Center](https://support.hellowalla.com/add-the-gift-card-widget-to-your-website-walla-support-center)
- [Tap To Pay, Apple Pay, and Google Pay | Walla Support Center](https://support.hellowalla.com/tap-to-pay-apple-pay-and-google-pay-walla-support-center)
- [Order a Stripe Payment Terminal | Walla Support Center](https://support.hellowalla.com/order-a-stripe-terminal)
- [Order a Stripe Replacement Terminal](https://support.hellowalla.com/order-a-stripe-replacement-terminal-walla-support-center)
- [View and Pay Gift Up! Fees for Your Gift Card Sales | Walla Support Center](https://support.hellowalla.com/view-and-pay-gift-up-fees-for-your-gift-card-sales-walla-support-center)
- [Stripe Verification | Walla Support Center](https://support.hellowalla.com/stripe-verification-walla-support-center)
- [Complete Guide to Gift Cards | Walla Support Center](https://support.hellowalla.com/complete-guide-to-gift-cards-walla-support-center)
- [Update a Credit Card for a Client's Recurring Plan | Walla Support Center](https://support.hellowalla.com/update-a-credit-card-for-a-clients-recurring-plan-walla-support-center)
- [Apply a Gift Card at Front Desk Checkout | Walla Support Center](https://support.hellowalla.com/apply-a-gift-card-at-front-desk-checkout-walla-support-center)
- [Understanding Decline Codes and How to Resolve Payment Issues | Walla Support Center](https://support.hellowalla.com/understanding-decline-codes-and-how-to-resolve-payment-issues-walla-support-center)
- [Accept HSA/FSA | Walla Support Center](https://support.hellowalla.com/accept-hsa/fsa-walla-support-center)
- [Managing Failed Payments for Recurring Plans | Walla Support Center](https://support.hellowalla.com/managing-failed-payments-for-recurring-plans-walla-support-center)
- [Credit Card Decline Best Practices | Walla Support Center](https://support.hellowalla.com/credit-card-decline-best-practices-walla-support-center)
- [What evidence do I need for a chargeback? | Walla Support Center](https://support.hellowalla.com/what-evidence-do-i-need-for-a-chargeback-walla-support-center)
- [Updating Your Bank Account Info for Payouts | Walla Support Center](https://support.hellowalla.com/updating-your-bank-account-info-for-payouts-walla-support-center)
- [Make Changes to Your EIN | Walla Support Center](https://support.hellowalla.com/make-changes-to-your-ein-walla-support-center)
- [Stripe Chargeback Claim Steps | Walla Support Center](https://support.hellowalla.com/stripe-chargeback-claim-steps-walla-support-center)
- [How Staff/Clients Access Receipts | Walla Support Center](https://support.hellowalla.com/how-staff/clients-access-receipts-walla-support-center)
- [How to complete a transaction using the Stripe terminal](https://support.hellowalla.com/how-to-complete-a-transaction-using-the-stripe-terminal-walla-support-center)
- [Add Tax to Services | Walla Support Center](https://support.hellowalla.com/add-tax-to-services-walla-support-center)
- [Sales Tax and Gift Cards | Walla Support Center](https://support.hellowalla.com/sales-tax-and-gift-cards-walla-support-center)
- [Stripe Terminal Troubleshooting | Walla Support Center](https://support.hellowalla.com/stripe-terminal-troubleshooting-walla-support-center)
- [What is a chargeback? | Walla Support Center](https://support.hellowalla.com/what-is-a-chargeback-walla-support-center)
- [When a Customer Says They’ve Withdrawn a Dispute | Walla Support Center](https://support.hellowalla.com/when-a-customer-says-theyve-withdrawn-a-dispute-walla-support-center)
- [How do I apply a discount at checkout? | Walla Support Center](https://support.hellowalla.com/how-do-i-apply-a-discount-at-checkout-walla-support-center)
- [Responding to a Chargeback Dispute | Walla Support Center](https://support.hellowalla.com/responding-to-a-chargeback-dispute-walla-support-center)
- [Add a New Gift Card | Walla Support Center](https://support.hellowalla.com/add-a-new-gift-card-walla-support-center)
- [Why is my client prompted to pay when they have a plan that pays for the appointment type? | Walla Support Center](https://support.hellowalla.com/why-is-my-client-prompted-to-pay-when-they-have-a-plan-that-pays-for-the-appointment-type-walla-support-center)
- [What is Buy Now, Pay Later (BNPL)?](https://support.hellowalla.com/what-is-buy-now-pay-later-bnpl)

See less ▼

## 💰 Payments

- [Buy Now, Pay Later (BNPL) FAQ](https://support.hellowalla.com/buy-now-pay-later-bnpl-faq)
- [Did My Customer's Payment Go Through? Or Did It Fail? | Walla Support Center](https://support.hellowalla.com/did-my-customers-payment-go-through-or-did-it-fail)
- [Stripe Payment Terminal Setup Guide](https://support.hellowalla.com/stripe-payment-terminal-setup-guide)
- [Set up Buy Now, Pay Later (BNPL)](https://support.hellowalla.com/buy-now-pay-later-bnpl-with-affirm-and-klarna)

- [Getting Started with Walla](https://support.hellowalla.com/getting-started-with-walla#main-content)

    - [🤝 Onboarding](https://support.hellowalla.com/getting-started-with-walla#onboarding)
    - [Migrations](https://support.hellowalla.com/getting-started-with-walla#migrations)
- [Products](https://support.hellowalla.com/products)
- [Branded App](https://support.hellowalla.com/branded-app)
- [Classes](https://support.hellowalla.com/classes)
- [Managing Your Studio](https://support.hellowalla.com/managing-your-studio)
- [Integrations](https://support.hellowalla.com/integrations)
- [Enrollments](https://support.hellowalla.com/enrollments)
- [WallaPredict](https://support.hellowalla.com/wallapredict)
- [Franchise Features](https://support.hellowalla.com/franchise-features)
- [Clients](https://support.hellowalla.com/clients)
- [Sales & Marketing Center](https://support.hellowalla.com/sales-marketing-center#main-content)

    - [Sales Pipeline](https://support.hellowalla.com/sales-marketing-center#sales-pipeline)
    - [Conditions](https://support.hellowalla.com/sales-marketing-center#conditions)
    - [Builds](https://support.hellowalla.com/sales-marketing-center#builds)
    - [Google and Meta Integration](https://support.hellowalla.com/sales-marketing-center#google-and-meta-integration)
    - [Journeys and Audiences](https://support.hellowalla.com/sales-marketing-center#journeys-and-audiences)
- [Virtual](https://support.hellowalla.com/virtual)
- [Payments](https://support.hellowalla.com/payments#main-content)

    - [💰 Payments](https://support.hellowalla.com/payments#payments)
- [Walla App](https://support.hellowalla.com/walla-app)
- [Packs & Plans](https://support.hellowalla.com/packs-plans)
- [Appointments](https://support.hellowalla.com/appointments)
- [For Studio Clients](https://support.hellowalla.com/for-studio-clients#main-content)

    - [Using the Walla App](https://support.hellowalla.com/for-studio-clients#using-the-walla-app)
    - [Your Walla Login](https://support.hellowalla.com/for-studio-clients#your-walla-login)
    - [Using Walla Widgets](https://support.hellowalla.com/for-studio-clients#using-walla-widgets)
- [Staff](https://support.hellowalla.com/staff)
- [Reports](https://support.hellowalla.com/reports)
- [Client Communication](https://support.hellowalla.com/client-communication)
- [Memberships](https://support.hellowalla.com/memberships)
- [Walla Websites](https://support.hellowalla.com/walla-websites)
- [Walla FAQ's](https://support.hellowalla.com/walla-faqs)
- [Walla Customer Service](https://support.hellowalla.com/walla-customer-service)
- [Walla Subscription](https://support.hellowalla.com/walla-subscription)
- [Merchant](https://support.hellowalla.com/merchant)
- [Widgets](https://support.hellowalla.com/widgets)
- [Retention Suite](https://support.hellowalla.com/retention-suite)

[![walla-logo-120px](https://support.hellowalla.com/hs-fs/hubfs/walla-logo-120px.png?width=120&height=35&name=walla-logo-120px.png "walla-logo-120px")](https://www.hellowalla.com/)

<https://www.facebook.com/wallasoftware/> <https://www.instagram.com/wallasoftware> [mailto:support@hellowalla.com](mailto:support@hellowalla.com)

Copyright © 2026, Walla Software