Payroll | Walla Support Center

Payroll

This comprehensive guide walks you through Walla's payroll report features, covering everything from accessing employee pay stubs to understanding payroll summaries, managing time clock entries, handling class payments, overseeing enrollments and appointments, and tracking commissions.

Employee paystubs within Walla can be accessed in three different areas:

• Business Settings: Navigate to the business settings to access all staff members' paystubs.
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• Staff Section: Under the main navigation menu, you'll find a staff section where all staff members' paystubs are available.
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• Individual Profiles: Access individual employee paystubs directly from the respective staff member's profile.

Business Settings: Navigate to the business settings to access all staff members' paystubs.
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Staff Section: Under the main navigation menu, you'll find a staff section where all staff members' paystubs are available.
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Individual Profiles: Access individual employee paystubs directly from the respective staff member's profile.

Access Paystub

Staff can access their own pay stubs directly under their profile.

To access a staff member’s pay stub:

1. From the main navigation menu select Staff

2. Choose a staff member

3. Select the Pay Stubs tab
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From the main navigation menu select Staff

Choose a staff member

Select the Pay Stubs tab
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Access Payroll

To access the payroll master from the main navigation menu:

1. From the main navigation menu select Staff

2. Choose Payroll

3. Select the Pay Stubs tab

From the main navigation menu select Staff

Choose Payroll

Select the Pay Stubs tab

To access the payroll master from Business Settings:

1. Select your profile icon on the top right

2. Select Payroll

Select your profile icon on the top right

Select Payroll

Payroll Summary Tile

Total Gross

Sum of Time Clock/Salary, Classes, Enrollments, Appointments, and Commission pay for the selected period.

Time Clock/Salary

Totals all time clock/ salary pay for the selected period.

Classes

Totals all class pay for the selected period.

Enrollments

Totals all enrollment pay for the selected period.

Appointments

Totals all appointment pay for the selected period.

Commission

Totals all commission pay for the selected period.

Time Clock or Salary Hours

Time clock or salary hours are calculated based on the time clock hours. Time clock detail for each staff member can be found under the staff member’s profile on the Time Clock tab. Time Clock clock in rates are created under the staff members profile, located under the Sensitive Info Tab in a section called Roles and Compensation.

Select the teal edit pencil next to the total to Edit Timeclock. View staff clock in and clock out notes by selecting the grey notebook. Once notes are entered they can not be edited.

Timeclock Payroll Terms

Tables can't be imported directly. Please insert an image of your table which can be found here.

Date

Date of clock in

Clock In

Clock in time

​Clock Out

Clock out time

Role

Time clock role selected

Rate

Rate assigned to time clock

Hours

Total time clocked in

Total

Rate x Hours

Class Payroll Terms

It is important to note that if a class has multiple instructors, only the first staff member will display on payroll. Select a class to link to the associated class on the class roster to view more details.

Tables can't be imported directly. Please insert an image of your table which can be found here.

Date

Date the class took place

Time

Time of class

Class

Class name (Clickable and links out to class instance)

INCL (Inclusive)

Accounts for clients who are counted towards headcount regardless if a pay rate has bonus pay

EXCL (Exclusive):

This column accounts for clients who are not counted towards headcount regardless if a pay rate has bonus pay.

Flat:

Total flat rate paid if flat rate is chosen

Rate

Pay rate

Hours

Total hours

Bonus

If the service has a per head or flat fee for reaching goal bonus

Total

Sum of Flat + Rate + Bonus

☝️ Important: If a class has multiple instructors, only the first staff member will display on payroll.

Class Pay Bonus on Payroll

If a staff member has received any bonus amount within their pay class, the figure will be displayed. For any non-zero bonus, the amount will be clickable on a per-head or per-goal basis. However, if the bonus amount is $0.00, it won't be clickable and won't generate a 'Class Bonus Detail' pop-up.

Clicking on the bonus amount when the pay has a bonus will generate a 'Class Bonus Detail' pop-up, providing a breakdown of the bonus settings for pay rates with either a bonus that is a per head bonus or a flat fee for reaching goal.

To see the pop-up detail, pop on over to Payroll and find a class where an instructor is paid a bonus. The bonus will be teal and clickable. Select the teal text, view the pop-up.

Important things to know about enrollments and payroll

• If a class has multiple instructors, only the first staff member will display on payroll.
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• Enrollment pay always appears at the start of the enrollment regardless if they enrollment has a payment plan.

If a class has multiple instructors, only the first staff member will display on payroll.
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Enrollment pay always appears at the start of the enrollment regardless if they enrollment has a payment plan.

Enrollment Payroll Terms

Tables can't be imported directly. Please insert an image of your table which can be found here.

Start Date

First date of the enrollment

End Date

Last date of the enrollment

Clients

Total clients enrolled

Revenue

Total paid prior to taxes and after stripe fees?

Base Rate

Indicates the staff members pay rate scale used for the enrollment.

Base Pay

The actual base pay amount paid to the staff member

Bonus

The actual bonus pay amount paid to the staff member

Total

Sum of Base Rate + Bonus Pay

Indicator Tags

Multi-day (highlighted in orange) to denote a multi-day enrollment

Enrollment Pay Bonus Pop-up

Enrollment Bonus Pay Pop-Up: If the staff member has received any bonus amount within enrollment pay, the amount will be clickable.

If a staff member has received any bonus amount within their enrollment, the figure will be displayed. For any non-zero bonus, the amount will be clickable on a per-head or per-goal basis. However, if the bonus amount is $0.00, it won't be clickable and won't generate an 'Enrollment Bonus Detail' pop-up.

Clicking on the bonus amount when the pay has a bonus will generate an 'Enrollment Bonus Detail' pop-up, providing a breakdown of the bonus settings for pay rates with either a bonus that is a per-head bonus or a flat fee for reaching the goal.

Important things to know about appointments on payroll

• Unsettled appointments will appear on payroll.
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• Refunding an appointment from the does not remove the appointment pay from payroll. The appointment must be canceled in order for it to be removed from payroll.
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• Late canceled and early canceled appointments do not count towards payroll.

Unsettled appointments will appear on payroll.
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Refunding an appointment from the does not remove the appointment pay from payroll. The appointment must be canceled in order for it to be removed from payroll.
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Late canceled and early canceled appointments do not count towards payroll.

Appointment Payroll Terms

Tables can't be imported directly. Please insert an image of your table which can be found here.

Date

Date appointment took place

Time

Time of appointment

Appointment

Appointment type

Revenue

Total amount paid by client

Fees

Late Cancel/ No Show fees. These fees are not a part of what is paid to staff but are included for informational purposes

Rate

Pay Rate

Pay

Total paid to staff

Tip

Total amount tipped

Total

Pay + Tip

Appointment Percentage Pay

Staff will receive a percentage of the business's revenue, but this percentage is calculated based only on the base revenue, excluding tips, taxes, and specific fees related to no-shows or late cancellation

Commission

Commission is manually added by a staff member directly to payroll. Commission can not be automatically calculated based on a product or service.
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To add commission to a staff member’s payroll follow these steps:

1. From the main navigation menu select Staff

2. Choose Payroll

3. From Payroll, select the Commission section underneath a staff member

4. Choose the teal Add Commission option

5. Enter the Commission Type as either Retail or Service

6. Enter the Amount and the date commission was earned

7. Save

From the main navigation menu select Staff

Choose Payroll

From Payroll, select the Commission section underneath a staff member

Choose the teal Add Commission option

Enter the Commission Type as either Retail or Service

Enter the Amount and the date commission was earned

Save

To remove the entered commission select the “x” next to the commission on payroll, and choose Yes, delete. To edit the entered commission select the teal edit pencil next to the commission.

Payroll CSV Exports

The current CSV Export does not align with the columns in the in-product payroll. The in-product columns will be synchronized with the export in an upcoming update. It is important to highlight that the columns and data in each specific CSV export vary.

The Employee CSV Export, Contractor CSV Export, and All Staff CSV Export each have different information. In the CSV export class and enrollments are grouped together under the classes column.

Contractors CSV Export

• Contractor Type

• First Name: Contractor's first name

• Last Name: Contractor's last name

• SSN (Social Security Number): Contractor's SSN

• Business Name: Intentionally left bank for business to edit

• EIN (Employer Identification Number): Intentionally left blank for business to edit

• Memo: Intentionally left blank for business to edit

• Hours Worked:

• Wage:

• Reimbursement: Intentionally left blank for business to edit

• Bonus:

• Fee: Late Cancelation and No Show fees. These fees are not a part of what is paid to staff but are included for informational purposes.

Contractor Type

First Name: Contractor's first name

Last Name: Contractor's last name

SSN (Social Security Number): Contractor's SSN

Business Name: Intentionally left bank for business to edit

EIN (Employer Identification Number): Intentionally left blank for business to edit

Memo: Intentionally left blank for business to edit

Hours Worked:

Wage:

Reimbursement: Intentionally left blank for business to edit

Bonus:

Fee: Late Cancelation and No Show fees. These fees are not a part of what is paid to staff but are included for informational purposes.

Employee CSV Export

• Last Name: Employee's last name

• First Name: Employee's first name

• SSN: Employee's SSN

• Title: Employees job title

• Regular Hours:

• Bonus:

• Commission: Commission entered under payroll

• Paycheck Tips: Intentionally left blank for business to edit

• Cash Tips: Intentionally left blank for business to edit

• Correction Payment: Intentionally left blank for business to edit

• Reimbursement: Intentionally left blank for business to edit

• Personal Note: Intentionally left blank for business to edit

• Class Pay:

• Fee: Late Cancelation and No Show fees. These fees are not a part of what is paid to staff but are included for informational purposes.

Last Name: Employee's last name

First Name: Employee's first name

SSN: Employee's SSN

Title: Employees job title

Regular Hours:

Bonus:

Commission: Commission entered under payroll

Paycheck Tips: Intentionally left blank for business to edit

Cash Tips: Intentionally left blank for business to edit

Correction Payment: Intentionally left blank for business to edit

Reimbursement: Intentionally left blank for business to edit

Personal Note: Intentionally left blank for business to edit

Class Pay:

Fee: Late Cancelation and No Show fees. These fees are not a part of what is paid to staff but are included for informational purposes.

All Staff CSV Export

• Name: Staff first and last name

• Type: Contractor or employee

• Date: Service date

• Time: Service time

• Class: Class or Enrollment name

• Location: Intentionally left blank for business to edit

• Clients Do Count: Clients who count towards headcount bonus totals based off of Payroll settings

• Clients Don't Count: Clients who do not count towards headcount bonus totals based off of Payroll settings

• Base Pay: Base pay under payroll

• Bonus:

• Tip: Intentionally left blank for business to edit

• Total Standard Pay:

• Clock In Time: Time of clock in

• Clock Out Time: Time of clock out

• Total Hours: Total hours clocked in

• Commission Type:

• Total:

• Fee: Late Cancelation and No Show fees. These fees are not a part of what is paid to staff but are included for informational purposes.

Name: Staff first and last name

Type: Contractor or employee

Date: Service date

Time: Service time

Class: Class or Enrollment name

Location: Intentionally left blank for business to edit

Clients Do Count: Clients who count towards headcount bonus totals based off of Payroll settings

Clients Don't Count: Clients who do not count towards headcount bonus totals based off of Payroll settings

Base Pay: Base pay under payroll

Bonus:

Tip: Intentionally left blank for business to edit

Total Standard Pay:

Clock In Time: Time of clock in

Clock Out Time: Time of clock out

Total Hours: Total hours clocked in

Commission Type:

Total:

Fee: Late Cancelation and No Show fees. These fees are not a part of what is paid to staff but are included for informational purposes.