--- title: Update a Credit Card for a Client's Recurring Plan | Walla Support Center description: update a credit card for a client's recurring plan --- [Skip to content](https://support.hellowalla.com/update-a-credit-card-for-a-clients-recurring-plan-walla-support-center#main-content) English Show submenu for translations ![](https://support.hellowalla.com/hs-fs/hubfs/38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png?width=120&height=35&name=38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png) Open main navigation Close main navigation - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Walla Knowledge Base](https://support.hellowalla.com/?hsLang=en) 2. [Payments](https://support.hellowalla.com/payments?hsLang=en) June 25, 2026 # Update a Credit Card for a Client's Recurring Plan | Walla Support Center New credit card? Here is how you can update a client's credit card for a recurring plan. This is especially helpful if the client's payment failed and their new card needs to be retried. ### Add the New Card to the Client's Profile 1. **Navigate to the** client's profile 2. Select the **Overview Tab** 3. Scroll to the bottom of the **Overview Tab** 4. Select **+ Add New Credit Card** ​ [![](https://downloads.intercomcdn.com/i/o/1040010995/a2b05ed7947222fc10f2dea1/Screenshot+2024-05-02+at+5_58_09%E2%80%AFPM.png?expires=1776721500&signature=167d0e195310278d37384a09506cec72faa35e574abfec649ac8dac372913257&req=dSAjFsl%2FnYhWXPMW1HO4zbVkHcJyM4sjQOcrx1EkAUoqNq0ouaaE50Fn24%2Ff%0ATi4O%0A)](https://downloads.intercomcdn.com/i/o/1040010995/a2b05ed7947222fc10f2dea1/Screenshot+2024-05-02+at+5_58_09%E2%80%AFPM.png?expires=1776721500&signature=167d0e195310278d37384a09506cec72faa35e574abfec649ac8dac372913257&req=dSAjFsl%2FnYhWXPMW1HO4zbVkHcJyM4sjQOcrx1EkAUoqNq0ouaaE50Fn24%2Ff%0ATi4O%0A) 5. **Enter** the card details 6. **Save** ### Update the Card Associated with the Plan 1. From the client profile Overview Tab scroll down to the plan tile 2. Select **the three dots** on the top right of the plan tile ​ [![](https://downloads.intercomcdn.com/i/o/1040012315/05105684f782a171fa3eb14a/Screenshot+2024-05-02+at+6_00_11%E2%80%AFPM.png?expires=1776721500&signature=1a87f6e160c8f6991dee3aba7f3e2be909549d671887d2ae7c0fdc37cc0e3fe1&req=dSAjFsl%2Fn4JeXPMW1HO4zcnIgqtT%2BvddiUN%2BHgmv6mMsg6tL%2BlzKJZsc5q1H%0AZmlu%0A)](https://downloads.intercomcdn.com/i/o/1040012315/05105684f782a171fa3eb14a/Screenshot+2024-05-02+at+6_00_11%E2%80%AFPM.png?expires=1776721500&signature=1a87f6e160c8f6991dee3aba7f3e2be909549d671887d2ae7c0fdc37cc0e3fe1&req=dSAjFsl%2Fn4JeXPMW1HO4zcnIgqtT%2BvddiUN%2BHgmv6mMsg6tL%2BlzKJZsc5q1H%0AZmlu%0A) 3. Choose **View Details** 4. Scroll down to the **Payment Schedule** 5. Select the **edit pencil** next to the client's upcoming payment ​ [![](https://downloads.intercomcdn.com/i/o/1040012473/ffc38e8bc5cd2e90d6631b60/Screenshot+2024-05-02+at+6_00_22%E2%80%AFPM.png?expires=1776721500&signature=041efd9f1b0be900238714201d33171dffb2a80a48f75b990054f47a3deaf0fa&req=dSAjFsl%2Fn4VYWvMW1HO4zdb%2FP3FMzZF9WxMeVIHjLPw4%2F1OiK6vK662A9%2Fde%0AlVe%2F%0A)](https://downloads.intercomcdn.com/i/o/1040012473/ffc38e8bc5cd2e90d6631b60/Screenshot+2024-05-02+at+6_00_22%E2%80%AFPM.png?expires=1776721500&signature=041efd9f1b0be900238714201d33171dffb2a80a48f75b990054f47a3deaf0fa&req=dSAjFsl%2Fn4VYWvMW1HO4zdb%2FP3FMzZF9WxMeVIHjLPw4%2F1OiK6vK662A9%2Fde%0AlVe%2F%0A) 6. From the **New Payment Method** drop-down choose the new card 7. Check the box **Apply payment method to all future payments** ​ [![](https://downloads.intercomcdn.com/i/o/1040014542/23c7869e2eff300e5e7974f1/Screenshot+2024-05-02+at+6_08_07%E2%80%AFPM.png?expires=1776721500&signature=2d82fd91cf56ae5c1326bda772e774467fd9bd502ea007fa48f19cbd50450f07&req=dSAjFsl%2FmYRbW%2FMW1HO4zaLuyZfps7QHd9e8PophAbvgVkfUUw4geOLZ3Mh3%0AuDAU%0A)](https://downloads.intercomcdn.com/i/o/1040014542/23c7869e2eff300e5e7974f1/Screenshot+2024-05-02+at+6_08_07%E2%80%AFPM.png?expires=1776721500&signature=2d82fd91cf56ae5c1326bda772e774467fd9bd502ea007fa48f19cbd50450f07&req=dSAjFsl%2FmYRbW%2FMW1HO4zaLuyZfps7QHd9e8PophAbvgVkfUUw4geOLZ3Mh3%0AuDAU%0A) 8. **Save** ​ To remove the old card, go back to the **Payment Methods** section of the client's profile, select the three dots on the far right of the old card, and choose **Delete to remove the old card**   ✋ Cards used for recurring plan payments can not be updated via the Walla App. They can only be updated by staff or via a widget on your website. ​ - [Getting Started with Walla](https://support.hellowalla.com/getting-started-with-walla?hsLang=en#main-content) - [🤝 Onboarding](https://support.hellowalla.com/getting-started-with-walla?hsLang=en#onboarding) - [Migrations](https://support.hellowalla.com/getting-started-with-walla?hsLang=en#migrations) - [Products](https://support.hellowalla.com/products?hsLang=en) - [Branded App](https://support.hellowalla.com/branded-app?hsLang=en) - [Classes](https://support.hellowalla.com/classes?hsLang=en) - [Managing Your Studio](https://support.hellowalla.com/managing-your-studio?hsLang=en) - [Integrations](https://support.hellowalla.com/integrations?hsLang=en) - [Enrollments](https://support.hellowalla.com/enrollments?hsLang=en) - [WallaPredict](https://support.hellowalla.com/wallapredict?hsLang=en) - [Franchise Features](https://support.hellowalla.com/franchise-features?hsLang=en) - [Clients](https://support.hellowalla.com/clients?hsLang=en) - [Sales & Marketing Center](https://support.hellowalla.com/sales-marketing-center?hsLang=en#main-content) - [Sales Pipeline](https://support.hellowalla.com/sales-marketing-center?hsLang=en#sales-pipeline) - [Conditions](https://support.hellowalla.com/sales-marketing-center?hsLang=en#conditions) - [Builds](https://support.hellowalla.com/sales-marketing-center?hsLang=en#builds) - [Google and Meta Integration](https://support.hellowalla.com/sales-marketing-center?hsLang=en#google-and-meta-integration) - [Journeys and Audiences](https://support.hellowalla.com/sales-marketing-center?hsLang=en#journeys-and-audiences) - [Virtual](https://support.hellowalla.com/virtual?hsLang=en) - [Payments](https://support.hellowalla.com/payments?hsLang=en#main-content) - [💰 Payments](https://support.hellowalla.com/payments?hsLang=en#payments) - [Walla App](https://support.hellowalla.com/walla-app?hsLang=en) - [Packs & Plans](https://support.hellowalla.com/packs-plans?hsLang=en) - [Appointments](https://support.hellowalla.com/appointments?hsLang=en) - [For Studio Clients](https://support.hellowalla.com/for-studio-clients?hsLang=en#main-content) - [Using the Walla App](https://support.hellowalla.com/for-studio-clients?hsLang=en#using-the-walla-app) - [Your Walla Login](https://support.hellowalla.com/for-studio-clients?hsLang=en#your-walla-login) - [Using Walla Widgets](https://support.hellowalla.com/for-studio-clients?hsLang=en#using-walla-widgets) - [Staff](https://support.hellowalla.com/staff?hsLang=en) - [Reports](https://support.hellowalla.com/reports?hsLang=en) - [Client Communication](https://support.hellowalla.com/client-communication?hsLang=en) - [Memberships](https://support.hellowalla.com/memberships?hsLang=en) - [Walla Websites](https://support.hellowalla.com/walla-websites?hsLang=en) - [Walla FAQ's](https://support.hellowalla.com/walla-faqs?hsLang=en) - [Walla Customer Service](https://support.hellowalla.com/walla-customer-service?hsLang=en) - [Walla Subscription](https://support.hellowalla.com/walla-subscription?hsLang=en) - [Merchant](https://support.hellowalla.com/merchant?hsLang=en) - [Widgets](https://support.hellowalla.com/widgets?hsLang=en) - [Retention Suite](https://support.hellowalla.com/retention-suite?hsLang=en) [![walla-logo-120px](https://support.hellowalla.com/hs-fs/hubfs/walla-logo-120px.png?width=120&height=35&name=walla-logo-120px.png "walla-logo-120px")](https://www.hellowalla.com/) [mailto:support@hellowalla.com](mailto:support@hellowalla.com) Copyright © 2026, Walla Software