---
title: Use an Account Balance as a Payment Method for a Recurring Plan | Walla Support Center
description: use an account balance as a payment method
---

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June 18, 2026

# Use an Account Balance as a Payment Method for a Recurring Plan | Walla Support Center

Clients can use account credit and gift cards to pay for their recurring plan. Once the plan is paid for using a credit card, your clients have flexibility when it comes to how they can pay for their recurring plan.

**Please note the following Account Credit limitations:**

❗ **Initial payments:** Account Credit cannot be applied toward the initial payment of a recurring plan.

❗ **Plan type:** Account Credit can only be used on **subscription-based plans**, not usage-based plans.

❗ **Taxes:** Account Credit **cannot be used to pay taxes**. Any applicable taxes must be charged to the **credit card on file**.

### Apply an Account Credit Towards a Recurring Plan

After you sell the client their plan, you can adjust the payment method for the plan directly from the client's profile!

1. Click **Contacts**
2. Search for the client you would like to update
3. Find the plan you would like to adjust and click the three dots in the top right corner
4. Select "**View Details**"
5. Scroll down to the "**Payment Schedule**" section
6. Identify the future payment you want to apply the account balance to
7. Click the **pencil icon** to edit
8. Under "**Additional Payment Method**" select "**Account Balance**"
9. If it's a larger amount that will cover more than one payment, you can check the box to apply to future payments, otherwise you can leave that box unchecked
10. Click "**Save**"
11. The account balance will be applied when the next payment run

<https://242669311.hs-sites-na2.com/use-a-gift-card-for-a-recurring-plan-walla-support-center?hsLang=en><https://242669311.hs-sites-na2.com/managing-failed-payments-for-recurring-plans-walla-support-center?hsLang=en><https://242669311.hs-sites-na2.com/can-clients-use-cash-as-a-payment-method-for-a-recurring-plan-walla-support-center?hsLang=en><https://242669311.hs-sites-na2.com/recurring-plan-payments-report-walla-support-center?hsLang=en><https://242669311.hs-sites-na2.com/using-cash-as-a-payment-method-for-a-recurring-plan-walla-support-center?hsLang=en>

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