Walla Team Directory | Walla Support Center
Customer Support
✉️ Contact the team via email, in-product messenger, or request a Zoom 1:1 for more personal assistance. Monday–Friday 8 AM–6 PM Pacific Time Saturday 8 AM–1 PM Pacific Time
- I need help using, modifying, or customizing my software.
- I need software technical support
Onboarding
✉️ Contact the team weekdays via email. Hours may vary.
For any questions, contact your Onboarding Lead by replying to the email thread with your specific onboarding representative.
welcome-team@hellowalla.com
Migrations
✉️ Contact the team weekdays via email. Hours may vary.
Account Management
✉️ Contact the team via email
Monday–Friday 8 AM–5 PM Pacific Time
- I need to change my billing method for my Walla subscription
- I need to update the ownership of my Walla software or business.
- I need to update my information with Walla
- I am transferring ownership of my business
- I am selling my business
- I am buying a business
- I have questions about my Walla subscription.
- I have other subscription/account questions
- I am changing my business name (DBA)
- I need to change my subscription level