Add a Franchisee | Walla Support Center

Add a Franchisee

Easily set up and manage your franchise group within the business settings. This feature lets you add specific information for your franchisees, which can then be assigned to individual locations.

Step 1: Locate Franchise Settings

1. Select your profile icon on the top right

2. Select Business Settings

3. Select the Franchise tile

Select your profile icon on the top right

Select Business Settings

Select the Franchise tile

If you've added franchises before, you'll see a table showing your existing franchises. If not, you'll see an empty page with an "Add a Franchise" button.

☝️Important: A Stripe account will be created for each new business added

Step 2: Add Franchisee Info

1. Select Add Franchise

2. Complete the the required information for your franchisee

3. Add Franchisee Information

Select Add Franchise

Complete the the required information for your franchisee

Add Franchisee Information

Step 3: Add Franchisee Business Info

1. Add the Legal Name of Business for your Franchisee

2. Enter business phone number

3. Add Tax Information: Tax ID, MCC, and Trade Name

4. Add business website link

5. Enter the address associated with the business

Add the Legal Name of Business for your Franchisee

Enter business phone number

Add Tax Information: Tax ID, MCC, and Trade Name

Add business website link

Enter the address associated with the business

ℹ️ What is an MCC Code? Merchant Category Codes (MCCs) are four-digit numbers assigned by credit card companies to categorize businesses by their products and services. For a business to accept Health Savings Account (HSA) and Flexible Spending Account (FSA) cards, it must have a medical-related MCC.

If not approved for HSA/FSA: Enter 8999

If approved for HSA/FSA: Enter 8099

Step 4: Add Franchisee Representative

1. Add representative First Name, Last Name, and Email

2. Enter representative Last 4 of SSN

3. Add Title of representative

4. Enter representative date of birth

5. Add representative address

Add representative First Name, Last Name, and Email

Enter representative Last 4 of SSN

Add Title of representative

Enter representative date of birth

Add representative address

Step 5: Add Bank Account Info

This is where cash will be deposited for the franchisee. Make sure to set a default bank account for your franchise. If your franchise has multiple locations, you can set different bank accounts for each location.

1. Enter Bank Account information: Routing Number, Account Number

2. Add the address associated with the bank account

3. Enter the Account Holder Name and Account Holder Type

4. Add a Payments Statement Descriptor

Enter Bank Account information: Routing Number, Account Number

Add the address associated with the bank account

Enter the Account Holder Name and Account Holder Type

Add a Payments Statement Descriptor

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