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Add and Edit a Studio Location | Walla Support Center

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Add and Edit a Studio Location

Adding your studio location(s) and location details in Walla is not only important for your clients—but is needed to create and schedule classes, appointments, and enrollments. Located on the main navigation, Locations gives you a simple overview of your active (and inactive) studio location(s), address, and contact information.

Please reach out to [email protected] before adding additional locations that are not included in your Walla contract subscription.

In this article

  • Add a Location

  • Edit a Location

  • Set a Default Location

Add a Location

Edit a Location

Set a Default Location

Things to Know

  • The contact information here is what is included on receipts sent from your business and other communications.

  • If another studio location has already been created and assigned to a class or enrollment, you can view the class under the Classes section, choose the drop-down arrow next to the location name, and select + Add a location.

The contact information here is what is included on receipts sent from your business and other communications.

If another studio location has already been created and assigned to a class or enrollment, you can view the class under the Classes section, choose the drop-down arrow next to the location name, and select + Add a location.

Add a Location

Navigate to the Schedule section of your left hand menu, select Locations, and then click the teal Add New Location button. This enables you to add all the details needed for a new studio location listing within your Walla software. At least one location will need to be added to your studio to schedule classes, enrollments, and appointments.

Primary Information

Add business details for an individual location.

Name & Address

  • Location name

  • Address

  • Currency code (automatically filled in after address entry)

Location name

Address

Currency code (automatically filled in after address entry)

Contact Information

  • General Manager Name (enter first name only)

    • Note, this is related to Marketing Suites messaging.

  • Location email

  • Phone number

  • Website URL

  • Social handles (Facebook, Instagram, Twitter, TikTok)

General Manager Name (enter first name only)

  • Note, this is related to Marketing Suites messaging.

    • Note, this is related to Marketing Suites messaging.

    Location email

    Phone number

    Website URL

    Social handles (Facebook, Instagram, Twitter, TikTok)

    Hours

    • Days of week and hours of operation

    Days of week and hours of operation

    Payments & Amenities (optional)

    • Amenities: Child care, food & beverage, gear rentals, parking, wifi.

    • Quick Buy: Choose up to five retail items to feature on the main menu.

    • Tax Rates

      • Retail/Products

      • Create custom categories for Retail/Products. Custom categories can only be created for Retail/Products.

      • Classes

      • Limited/Unlimited Plans

      • VOD-only Plans

      • Credit Bundles

      • Enrollments

      • Appointments

      • Courses

    Amenities: Child care, food & beverage, gear rentals, parking, wifi.

    Quick Buy: Choose up to five retail items to feature on the main menu.

    Tax Rates

    • Retail/Products

      • Retail/Products

    • Create custom categories for Retail/Products. Custom categories can only be created for Retail/Products.

      • Create custom categories for Retail/Products. Custom categories can only be created for Retail/Products.

    • Classes

      • Classes

    • Limited/Unlimited Plans

      • Limited/Unlimited Plans

    • VOD-only Plans

      • VOD-only Plans

    • Credit Bundles

      • Credit Bundles

    • Enrollments

      • Enrollments

    • Appointments

      • Appointments

    • Courses

      • Courses

      Rooms

      Add the room(s) in your studio location that will host classes, enrollments, and appointments.

      • Room name

      • Capacity

      • Notes

      Room name

      Capacity

      Notes

      Photos (optional but highly encouraged!)

      Upload photos of your studio location, classes, etc. so leads, and clients can get a better feel for what to expect when attending a class. Image formats accepted include: JPG, TIFF, PNG, PDF.

      Cancelation, Waitlist, and No-Show Settings

      If you have multiple locations you set Waitlist Settings, Class Cancelation / No-Show Policies, Enrollment Cancelation policies, and Appointment Cancelation / No-Show Policies at a location level. Once you create your additional location, under the location select the Policies tab. If you have a single location, these policies are located under Business Settings > Classes / Enrollments Waitlist & Cancelation settings.
      ​
      ​

      Edit a Location

      After a studio location is added, it will appear under the Locations page. Choose the location you want to edit. You can choose to edit the following information:

      • Primary information

      • Services, Amenities, & Retail

      • Rooms

      • Staff

      • Policies

      • Photos & Videos

      Primary information

      Services, Amenities, & Retail

      Rooms

      Staff

      Policies

      Photos & Videos

      Any changes made to your location(s) will be updated in real-time to your Walla account.

      Set a Default Location

      If you have multiple locations, the first location you add to Walla will be the default location. If you want to change the default location, select the three dots on the Location tab and click "Mark as Default". Client and studio emails that are not connected to a specific location will contain the contact information from the default location.