Concierge Agent Video Walkthrough | Walla Support Center
Watch a walkthrough of Walla's Concierge Agent, the AI chat assistant that handles visitor questions and guides bookings on your studio's website 24/7.
The Concierge Agent is an AI-powered chat assistant embedded on your studio's website, acting as an always-on front desk that answers visitor questions, guides them to the right class or membership, and connects anyone who needs more help directly to your team. It works 24 hours a day, 7 days a week, without any staff involvement.
With the Concierge Agent enabled, your studio can:
- Answer visitor questions about classes, services, and policies automatically
- Guide site visitors to the right class or membership page
- Provide direct links to booking and purchase pages
- Connect visitors to your team when the agent can't answer something
- Maintain an always-on presence on every page of your website
Walkthrough video
The Loom below covers how the Concierge Agent works, what it looks like on your website, and how to get it configured for your studio.
Watch the Concierge Agent walkthrough on Loom
Ready to enable it?
To turn on the Concierge Agent for your studio, or if you have questions before getting started, reach out to support@hellowalla.com.