---
title: Create a Staff Membership | Walla Support Center
description: create staff membership
---

[Skip to content](https://support.hellowalla.com/create-a-staff-membership-walla-support-center#main-content)

English

Show submenu for translations

![](https://support.hellowalla.com/hs-fs/hubfs/38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png?width=120&height=35&name=38f9ee9b-2f6d-4610-a5d6-e421204ef62d.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Walla Knowledge Base](https://support.hellowalla.com/?hsLang=en)
2. [Staff](https://support.hellowalla.com/staff?hsLang=en)

May 14, 2026

# Create a Staff Membership | Walla Support Center

<iframe height="360" src="https://www.loom.com/embed/f4c35e2fc0354897a454c26fd100a087" style="margin: 10px auto; display: block; clear: both;" width="640" allowfullscreen></iframe>

### **Step 1: Add a new plan for your staff**

In our example we are creating a $0 plan for our staff. Follow these steps to create a new plan that will allow your staff to book classes:

1. From the main navigation menu select **Plan Management**
2. Choose **Add New Plan**
3. Select **Class Plans**
4. Specify the **plan details** like which classes are covered and when the membership starts.
5. **Consider your $0 payroll setting,** and either enter a price for the plan if you are going to discount it 100% at checkout or enter $0
6. Decide if this plan should be **available online and who can buy it.** Since it's just for staff, you might not want regular members to access it
7. Make sure it **covers all the classes** your studio offers
8. **Save**

### **Step 2: Sell the plan to your staff**

If you have not already, you will need to create a client profile for your staff member before selling the plan. Recurring plans, even if they are priced at $0, require a credit card to be stored when purchasing.

1. Select **Buy**
2. Bring up your **staff member’s client profile** in checkout
3. **Discount the plan** if you’d like (Remember, plans discounted 100% at checkout are always counted toward bonus headcount on payroll)
4. **Add a card** to store on file (Recurring plans require a credit card)
5. **Save** the sale to complete

### **Payroll Considerations and $0 Plans**

Before you go ahead and create a plan that's priced at $0, it's important to think about how it might affect your Payroll settings. Remember, plans or drop-ins sold with 100% discount added at checkout are not considered $0 plans and will always count towards headcount. By considering these points, you can ensure that your payroll calculations are accurate and avoid any unexpected issues down the line.

- Check your Payroll settings regarding plans and drop-ins that are priced at $0. This setting determines whether $0 plans are counted towards your payroll headcount calculations or not.
- If your Payroll setting states that plans priced at $0 do count towards payroll, then creating a $0 plan will count towards your bonus headcount.
- However, if your setting indicates that plans priced at $0 don't count towards payroll, then creating a $0 plan won't affect your bonus payroll count.
- If you want the $0 plan to count towards your bonus payroll count but not other $0 plans, you have an option. You can set a price for the plan and then apply a 100% discount at checkout. This way, the plan will count towards your bonus payroll count while still being available at no cost to your staff.

<https://242669311.hs-sites-na2.com/payroll-settings-walla-support-center?hsLang=en><https://242669311.hs-sites-na2.com/payroll-walla-support-center?hsLang=en><https://242669311.hs-sites-na2.com/can-i-add-credits-to-a-clients-credit-bundle-walla-support-center?hsLang=en><https://242669311.hs-sites-na2.com/staff-permissions-walla-support-center?hsLang=en><https://242669311.hs-sites-na2.com/staff-permissions-franchise-walla-support-center?hsLang=en>

- [Getting Started with Walla](https://support.hellowalla.com/getting-started-with-walla?hsLang=en#main-content)

    - [🤝 Onboarding](https://support.hellowalla.com/getting-started-with-walla?hsLang=en#onboarding)
    - [Migrations](https://support.hellowalla.com/getting-started-with-walla?hsLang=en#migrations)
- [Products](https://support.hellowalla.com/products?hsLang=en)
- [Branded App](https://support.hellowalla.com/branded-app?hsLang=en)
- [Classes](https://support.hellowalla.com/classes?hsLang=en)
- [Managing Your Studio](https://support.hellowalla.com/managing-your-studio?hsLang=en)
- [Integrations](https://support.hellowalla.com/integrations?hsLang=en)
- [Enrollments](https://support.hellowalla.com/enrollments?hsLang=en)
- [WallaPredict](https://support.hellowalla.com/wallapredict?hsLang=en)
- [Franchise Features](https://support.hellowalla.com/franchise-features?hsLang=en)
- [Clients](https://support.hellowalla.com/clients?hsLang=en)
- [Sales & Marketing Center](https://support.hellowalla.com/sales-marketing-center?hsLang=en#main-content)

    - [Sales Pipeline](https://support.hellowalla.com/sales-marketing-center?hsLang=en#sales-pipeline)
    - [Conditions](https://support.hellowalla.com/sales-marketing-center?hsLang=en#conditions)
    - [Builds](https://support.hellowalla.com/sales-marketing-center?hsLang=en#builds)
    - [Google and Meta Integration](https://support.hellowalla.com/sales-marketing-center?hsLang=en#google-and-meta-integration)
    - [Journeys and Audiences](https://support.hellowalla.com/sales-marketing-center?hsLang=en#journeys-and-audiences)
- [Virtual](https://support.hellowalla.com/virtual?hsLang=en)
- [Payments](https://support.hellowalla.com/payments?hsLang=en#main-content)

    - [💰 Payments](https://support.hellowalla.com/payments?hsLang=en#payments)
- [Walla App](https://support.hellowalla.com/walla-app?hsLang=en)
- [Packs & Plans](https://support.hellowalla.com/packs-plans?hsLang=en)
- [Appointments](https://support.hellowalla.com/appointments?hsLang=en)
- [For Studio Clients](https://support.hellowalla.com/for-studio-clients?hsLang=en#main-content)

    - [Using the Walla App](https://support.hellowalla.com/for-studio-clients?hsLang=en#using-the-walla-app)
    - [Your Walla Login](https://support.hellowalla.com/for-studio-clients?hsLang=en#your-walla-login)
    - [Using Walla Widgets](https://support.hellowalla.com/for-studio-clients?hsLang=en#using-walla-widgets)
- [Staff](https://support.hellowalla.com/staff?hsLang=en)
- [Reports](https://support.hellowalla.com/reports?hsLang=en)
- [Client Communication](https://support.hellowalla.com/client-communication?hsLang=en)
- [Memberships](https://support.hellowalla.com/memberships?hsLang=en)
- [Walla Websites](https://support.hellowalla.com/walla-websites?hsLang=en)
- [Walla FAQ's](https://support.hellowalla.com/walla-faqs?hsLang=en)
- [Walla Customer Service](https://support.hellowalla.com/walla-customer-service?hsLang=en)
- [Walla Subscription](https://support.hellowalla.com/walla-subscription?hsLang=en)
- [Merchant](https://support.hellowalla.com/merchant?hsLang=en)
- [Widgets](https://support.hellowalla.com/widgets?hsLang=en)
- [Retention Suite](https://support.hellowalla.com/retention-suite?hsLang=en)

[![walla-logo-120px](https://support.hellowalla.com/hs-fs/hubfs/walla-logo-120px.png?width=120&height=35&name=walla-logo-120px.png "walla-logo-120px")](https://www.hellowalla.com/)

<https://www.facebook.com/wallasoftware/> <https://www.instagram.com/wallasoftware> [mailto:support@hellowalla.com](mailto:support@hellowalla.com)

Copyright © 2026, Walla Software