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Class Plan Status Condition

Find contacts based on the status of their previously purchased plans.

Updated over a year ago

Easily find contacts based on their plan status. Use this condition as part of your marketing automations or create audiences to track clients with plans in specific states.

Select a Plan

To get started, you will need to select a plan. This can be any plan or one or more specific plans that you want to search for contacts in. Once you have selected your plan, you can move on to the next step.

Select a Plan:

  • Any plan

  • Specific plans

Plan Status

Find contacts where any plan selected above has a status equal to the following status.

Current/Active

They have a plan as selected above that is currently active and available to use.

Expired/Completed

One or more of the plans selected above have run their course naturally. Choose one of the following date range options:

  • More than or equal to

  • On or after

  • Between

  • Exactly

Canceled

One or more of the plans selected above were canceled prior to expiration. Used the following option to choose a specific date range:

  • Within the last or including

Future/Pending Plans

One or more of the plans selected above are owned but have not yet started. Choose one of the following date range options:

  • Within the last or including

  • Between

  • Exactly

Paused Plans

Use the paused plans option to find contacts who have plans that are currently in a paused state. This can be useful if you want to reach out to these contacts and encourage them to resume their plan.

Choose one or more of your plans that are currently in a paused state.

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