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Appointment Deposits
Updated over a week ago

If you'd like to have your client partially pay for an appointment in advance, set an appointment deposit. Appointment deposits are set at global level. In other words, the deposit percentage you enter applies to all appointment types at all locations.

Appointment deposits can not be customized on the appointment or location level. If you need to charge a client a different deposit amount, you can temporarily change the deposit amount under Business Settings but not under the appointment checkout screen.

To access your appointment deposit settings follow these steps:

  1. Select Business Settings

  2. Choose Appointment Settings

  3. Choose the Edit pencil at the top right of the deposit page

  4. Enter a percentage to charge your client when the appointment is booked

  5. Select Save

If you'd like to charge a different deposit amount for a particular appointment, you can temporarily change the appointment deposit amount prior to booking the client's appointment. You will need to change the deposit amount back to the original amount after booking the clients appointment.

Follow these steps to temporarily change an appointment deposit amount prior to checking out a client:

  1. Before booking the client's appointment, go to Business Settings

  2. Choose Appointment Settings

  3. Choose the Edit pencil at the top right of the deposit page

  4. Enter or update a percentage to charge your client when the appointment is booked

  5. Select Save

  6. Go to the Appointment Schedule and book the appointment

  7. Once the appointment is booked, go back to Business Settings

  8. Choose Appointment Settings

  9. Choose the Edit pencil at the top right of the deposit page

  10. Enter or update a percentage to charge your client when the appointment is booked

  11. Select Save

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