Walla

Browse our collection of help articles to find step-by-step instructions for common tasks and find answers to the questions we hear most often.

Walla Knowledge Base

Learn how the waitlist works, when clients are added to class, what triggers notifications, & how late cancel and no-show fees are handled.

Class Late Cancellations, No-Shows, and Waitlists Settings FAQ

Two-Way Texting FAQ

Find fast answers to the most common questions across Walla — from booking and billing to automations, cancellations, and more. Browse by category or search to jump right to what you need.

💬 Walla FAQ Hub

Stripe Chargeback Claim Form

💰 Payments

Follow these steps if your BBPOs Stripe terminal had stopped working or if you are having trouble setting up the reader

Stripe Terminal Troubleshooting

Stripe Terminal

📺 Virtual

Follow these steps to integrate Zoom into your Walla accounts so you can start hosting livestream services.

Connect Zoom to Walla

Livestream

Find answers and get help from Intercom Support and Community Experts

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