Why it Matters:
The dashboard gives studios a clear view of appointment performance, cancellations, and client satisfaction, helping them optimize scheduling, staffing, and promotions. With actionable insights and trends, studios can make data-driven decisions to boost revenue, reduce no-shows, and improve the client experience.
Functionality:
1. AI Real Talk
Generates performance insights using AI prompts based on the metric cards.
Compares goals versus actual numbers and provides expandable analysis for deeper understanding.
2. Metric Cards
Monthly Appointment Revenue:
Total revenue from settled appointments (matches Appointment Revenue Report).
Number of Appointments Booked:
Counts all appointments (settled and unsettled) minus cancellations or no-shows.
Cancellation + No Show Rate:
Percentage of cancelled or no-show appointments, regardless of who cancelled.
Average Rating:
Average client rating over the last six months, compared to the previous six months.
3. Bookings by Service
Shows all completed/settled appointments by service type.
Displays top services, with potential expandable view for additional services.
4. Appointment Trends
Multi-line chart tracking booked, completed, and cancelled appointments over a six-month period.
Booked: all appointments (settled or not) minus cancelled/no-show appointments.
Cancelled: studio cancellations, client early cancels, client late cancels, no-shows.
Completed: settled appointments.
5. Peak Service Hours
Bar chart displaying appointment distribution by hour of day.
Y-axis: number of booked appointments.