Need to explain a more complex topic to the support team? 🫠
Send us a video using Loom for a faster resolution!
Loom is easy to use and is free.
Send recordings directly to [email protected] or add a recording to the support messenger in seconds.
Download the browser extension and record your Walla software questions. No more typing, just showing and telling!
Customers who submit support requests with a video detailing the issue wait 30% less time for resolution — and the issues are more often solved on the first reply.
How to Signup and Download Loom
Download the Loom desktop app or Chrome Extension
Record your first video
Share with the Walla Support team
Loom's article on How to get started with the Loom Chrome extension
Loom's article on How to get started with the Loom desktop app
Or, use the Loom mobile app to send support recordings of your Walla App and Walla Branded App questions in seconds!