When booking a multi-capacity appointment you will book the appointment for one client, following the steps as you would booking a regular appointment. Booking this appointment type works almost exactly like booking one appointment in that you book one client as you would a single session, then additional clients are added on to the parent appointment. Multi-capacity appointments must be booked one appointment at a time, you can not book recurring multi-capacity appointments.
Follow the steps for Booking a single appointment. After booking the first appointment, complete the following steps:
On the Appointment Schedule, find and select the first appointment
Select Add another person to this appointment
Search for a client and select the client to be booked
Select a Payment Method. Here you can choose an existing plan, purchase a new plan, or choose Book unpaid. Clients can not pay for another client’s appointment or share payment methods.
Choose a card for no-show and late cancel fees under Select card for late fees/no shows (optional)
Select Book
Repeat the above process for the additional clients
To identify multi-capacity appointments on the Appointment Schedule, the appointment slot will include a + and note the number of additional clients booked. For example, a duo will display +1 on the appointment slot tile.