Follow these steps to book a waitlist spot on a studio's website via the Class Schedule widget. Waitlists can only be booked for classes and can not be booked for enrollments or appointments.
☝️ All waitlist spots must be paid for and can not be booked as unpaid
Book a Waitlist Spot on the Widget
Log in to the Class Schedule widget
Select the book button next to a class. If total spots remaining is not displayed per the class widget settings then a message indicating that the class is full will appear and it will prompt you to join the waitlist.
Select the Join Waitlist button to secure a waitlist spot
Book a Waitlist Spot on the Walla App
Log in to the Walla App
Navigate to Schedule
Select the Waitlist button which replaces the booking button for classes that are currently full
After selecting the Waitlist button, you'll be automatically added to the waitlist for the selected class.
Check Waitlist Position
Using the Widget
Log in to any widget
Select the navigation menu
Select My Schedule to view position on the waitlist
Using the App
Log in to the Walla App
From the Home tab look for a section labeled Your Upcoming Visits
Waitlist positions for each class are indicated here
Waitlist Notifications
If a spot becomes available and a client moves from the waitlist to a full booking, the Waitlist notification Transactional Notification must be enabled in order for a client to receive a text or email.