Customer Support
Monday–Friday 8 AM–6 PM Pacific Time
Saturday 8 AM–1 PM Pacific Time
I need help using, modifying, or customizing my software.
I need software technical support
Contact support via the in product messenger 💬, email ✉️, or hop on a Zoom by request 📹
Onboarding
✉️ Contact the team weekdays via email. Hours may vary.
For any questions, contact your Onboarding Lead by replying to the email thread with your specific onboarding representative.
Migrations
✉️ Contact the team weekdays via email. Hours may vary.
Account Management
✉️ Contact the team via email
Monday–Friday 8 AM–5 PM Pacific Time
I need to update the ownership of my Walla software or business.
I need to update my information with Walla
I am transferring ownership of my business
I am selling my business
I am buying a business
I have questions about my Walla subscription.
I have other subscription/account questions
I am changing my business name (DBA)
I need to change my subscription level