Google Analytics | Walla Support Center
Google Analytics
Easily copy and enter your Google Tag ID into Walla—and our widgets will automatically send event data to your Google Analytics dashboard
If you use Google Analytics 4 to track user behavior, Walla makes it simple to connect your data. With just one tag, you can monitor key actions like bookings, purchases, and page views directly from your Walla widgets—no coding or manual setup required.
How Tracking Works
Walla supports one Google Analytics tag (gtag.js) per business. This tag tracks all activity across your Walla platform and embedded widgets.
If your business operates multiple locations or franchises:
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All locations share the same tracking ID
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Location-specific tags are not supported
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All data is rolled up into a single Google Analytics account
All locations share the same tracking ID
Location-specific tags are not supported
All data is rolled up into a single Google Analytics account
Widget Embed Behavior
Walla widget embed codes are not location-specific. Each business uses one universal code that applies the same Google Tag across all widgets.
While some platforms allow location-level analytics by customizing embed codes, Walla maintains a unified setup to ensure accurate, stable tracking. That means:
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There's no need to manually configure tags for each location
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All widget activity is tracked at the business level
There's no need to manually configure tags for each location
All widget activity is tracked at the business level
What’s Tracked in Google Analytics
Once your Google Tag is connected, Walla automatically tracks key customer actions using Google’s recommended GA4 events.
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Event Name
Description
Triggered When
page_view
Page view on widget load
Automatically tracked by Google Tag
begin_checkout
User starts the checkout process
Triggered by Walla widget
purchase
User completes a purchase
Triggered by Walla widget
These events apply to:
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Plan checkouts
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Class purchases
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Appointment bookings
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Enrollment registrations
Plan checkouts
Class purchases
Appointment bookings
Enrollment registrations
Google Tag vs. Google Tag Manager
Important: Walla supports Google Tag (gtag.js) — not Google Tag Manager (GTM).
While their names sound similar, they are different tools:
Tables can't be imported directly. Please insert an image of your table which can be found here.
Google Tag
Google Tag Manager
Supported by Walla
✅ Yes
❌ No
Used for
Direct GA4 tracking via tag ID
Managing multiple tags, triggers
Why GTM isn’t supported
Walla handles event tracking directly for stability
GTM allows custom logic that can conflict with widget updates
If a GTM container ID (e.g. GTM-XXXXXXX) is entered into Walla, the system will flag it as invalid.
Setup Instructions
Setting up Google Analytics in Walla is quick and easy:
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Go to Sales & Marketing Center in your Walla admin
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Scroll to the Google Analytics tile and click Set
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Enter your Google Tag ID (starts with
G-)-
Need help finding your tag? Click here
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Choose your Purchase Event Name:
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Standard (recommended)
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Or select Custom
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Click Save
Go to Sales & Marketing Center in your Walla admin
Scroll to the Google Analytics tile and click Set
Enter your Google Tag ID (starts with G-)
Need help finding your tag? Click here
Need help finding your tag? Click here
Choose your Purchase Event Name:
Standard (recommended)
Standard (recommended)
Or select Custom
Or select Custom
Click Save
🎉 That’s it! Events will begin sending to your GA4 dashboard. It may take up to 24 hours for events to appear.