Record a Loom on Your Mobile Device for the Support Team | Walla Support Center

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Record a Loom on Your Mobile Device for the Support Team

Turn every Walla Support interaction into a positive and efficient experience. ⚡️ Loom for mobile is great for communicating app questions!

Updated over a year ago Table of contents

Screen Record on iOS Using Loom

1. Signup for Loom

2. Download the Loom iOS App

3. Record your entire iPhone or iPad screen, or record with your front-facing or back-facing camera. Once you finish recording, Loom instantly generates a link for you to share

4. Select the link

5. Choose Copy

6. Paste the link into the messenger or email

7. Send your message with the link to your Loom to Walla Support

Signup for Loom

Download the Loom iOS App

Record your entire iPhone or iPad screen, or record with your front-facing or back-facing camera. Once you finish recording, Loom instantly generates a link for you to share

Select the link

Choose Copy

Paste the link into the messenger or email

Send your message with the link to your Loom to Walla Support

Visit the App Store to download Loom for iOS for your iPad or iPhone. 🤳

Looms article on How to record with Loom for iOS

Screen Record on Android Using Loom

1. Signup for Loom

2. Download the Loom Android App

3. Open your Loom app and click the Loom icon at the bottom.

4. Grant permissions for audio, video, and screencast.

5. After a 3-second countdown, your recording starts. Move the control menu by hovering and holding.

6. To add your camera, tap Cam off/on as needed.

7. Stop the recording by hitting the red button in the control bar. Add a title and choose how to share it when done.

8. Select the link

9. Choose Copy

10. Paste the link into the messenger or email

11. Send your message with the link to your Loom to Walla Support

Signup for Loom

Download the Loom Android App

Open your Loom app and click the Loom icon at the bottom.

Grant permissions for audio, video, and screencast.

After a 3-second countdown, your recording starts. Move the control menu by hovering and holding.

To add your camera, tap Cam off/on as needed.

Stop the recording by hitting the red button in the control bar. Add a title and choose how to share it when done.

Select the link

Choose Copy

Paste the link into the messenger or email

Send your message with the link to your Loom to Walla Support

Visit the Google Play Store to download Loom for Android. 🤳

Looms article on How to record with Loom for Android

👇 Please note the following limitations for Loom Android

• Android app cannot record internal audio from apps connected to a phone or video call.
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• Only Android 10 and above will be able to capture internal audio while recording.
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• Android app does not support Bluetooth microphones.

Android app cannot record internal audio from apps connected to a phone or video call.
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Only Android 10 and above will be able to capture internal audio while recording.
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Android app does not support Bluetooth microphones.

Table of contents