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Set Up Bank Account for Franchise Fee Transfer Micro Deposits | Walla Support Center

Franchisees can connect a bank account to receive fee transfers by verifying their account via ACH or micro deposits. We recommend trying ACH first, then switching to micro deposits if ACH fails. o

Add ACH Account

  1. Go to Business Settings in the Walla dashboard

  2. Select Franchisees & Settings

  3. Open the Franchisee Info tab

  4. Click the name of the Franchisee you’d like to set up

  5. Navigate to the Banking & Payments tab

  6. Click Add ACH Account Holder

  7. Enter the account holder’s contact information

  8. Select Save

  9. Click Start Connection Process

  10. Choose Authorize for ACH

  11. Follow the prompts to connect your bank account

✅ If the connection is successful, your bank account will be verified automatically.

💡 Having Trouble? Use Micro Deposits Instead

If the ACH connection fails, you can verify the bank manually using micro deposits — two small test deposits from Stripe.

Micro Deposit Verification

📬 Within 1–2 business days, Stripe will send two small deposits to the bank account.

If your franchise attempt to verify your bank information in Stripe via ACH is unsuccessful, we’ve have an alternative method to help your bank get verified successfully. Follow the steps below to complete the verification process via micro deposits. We recommend trying ACH first and only use micro deposits if ACH is unsuccessful.

  1. Scroll to the Bank for Fees section

  2. Click the Try using microdeposits link

  3. Confirm the switch when prompted

  4. Select Add Microdeposit Account Info

  5. Enter your routing number and account number

  6. Click Submit

Confirm Micro Deposit Amounts

  1. Return to the Bank for Fees section

  2. Click Verify microdeposit amounts

  3. Enter the two deposit amounts exactly as they appear in your bank account

  4. Click Confirm

Once confirmed, you’ll see the bank listed as verified, and transfers can begin.

FAQ

What if I get an error when completing the micro deposit process?

  • Double-check the deposit amounts — incorrect entries can cause errors.

  • Too many failed attempts will lock you out of verification.

  • If this happens, reach out to your Walla onboarding rep or Support for assistance.