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Using Your Own Domain for Walla Emails | Walla Support Center

[email protected]

Using Your Own Domain for Walla Emails

By default, all emails sent from your Walla Site will be sent from the address [email protected] or [email protected]. However, you have the option to set up your own authenticated domain and connect it to Walla.

When you use Walla, your emails will automatically be sent from [email protected] . But wouldn't it be better if your customers saw emails coming directly from your business name? We'll show you how to make that happen!

How to Set Up Your Domain

Step 1: Check If You Have a Domain

If you don't have a domain yet (like yourbusiness.com), you'll need to get one first through a service like GoDaddy or Squarespace. If you already have a website, you already have a domain!

Once you have your domain, we'll need to add two small pieces of information to your settings. These records will be provided to you by Walla:

  • Something called a "DKIM record" - this helps prove emails really came from your business

  • A "return-path record" - this helps make sure any bounced emails get handled properYour domain is your website address (like www.yourbusiness.com)

Something called a "DKIM record" - this helps prove emails really came from your business

A "return-path record" - this helps make sure any bounced emails get handled properYour domain is your website address (like www.yourbusiness.com)

Step 2: Contact Us

The Walla team will provide you with simple instructions specific to your domain provider.

If you are currently in onboarding...

Email [email protected]

If you are live with Walla...

Email [email protected]

Step 3: Update Your Settings

We'll give you step-by-step instructions for your specific provider (like GoDaddy, Wix, or Squarespace). Don't worry - we'll walk you through it!

Why Use Your Own Domain for Emails?

Look More Professional

When customers see emails from yourbusiness.com instead of hellowalla.com, it helps build trust. It shows them they're hearing directly from your business, not a third party.

Get More Opens and Responses

Emails from your business domain are more likely to land in your customers' inbox instead of spam folders. This means more people will see and respond to your messages!

Keep Your Brand Strong

Using your own domain for emails keeps your branding consistent. Whether customers see you on your website, social media, or in their inbox, they'll always know it's you

FAQ

Why would you choose to have a custom domain for your emails?

Improve Branding

Increase Email Open Rate

What is DNS?

Learn more about the basics of DNS records here

Access Godaddy DNS Settings

  1. Log in to your GoDaddy account

  2. Go to My Products

  3. Select the Domains tab

  4. Click Manage All

  5. Select the domain you want to manage

  6. Click the ellipses

  7. Select Manage DNS

Log in to your GoDaddy account

Go to My Products

Select the Domains tab

Click Manage All

Select the domain you want to manage

Click the ellipses

Select Manage DNS

Access Cloudflare DNS Settings

  1. Log in to Cloudflare dashboard

  2. Select your desired domain, and then

  3. navigate to the "DNS" tab where you can view and manage your DNS records by clicking on "Records".

Log in to Cloudflare dashboard

Select your desired domain, and then

navigate to the "DNS" tab where you can view and manage your DNS records by clicking on "Records".

Access Wix DNS Settings

  1. Log in to your Wix account

  2. Go to Domains.

  3. Click the Domain Actions icon on the right

  4. Select Manage DNS Records.

Log in to your Wix account

Go to Domains.

Click the Domain Actions icon on the right

Select Manage DNS Records.

Access Squarespace DNS Settings

  1. Log in to your Squarespace account

  2. Open the Home menu

  3. Click Settings

  4. Click Domains

  5. Find the domain you want to manage under Squarespace Domains

  6. Click the domain name

  7. Click DNS Settings

Log in to your Squarespace account

Open the Home menu

Click Settings

Click Domains

Find the domain you want to manage under Squarespace Domains

Click the domain name

Click DNS Settings

Access Hostinger DNS Settings

  1. Log in to your Hostinger account

  2. Go to the Domains section

  3. Click Manage

  4. Select DNS / Nameservers from the left sidebar

Log in to your Hostinger account

Go to the Domains section

Click Manage

Select DNS / Nameservers from the left sidebar

Access Bluehost DNS Settings

  1. Log in to your Bluehost account

  2. Click the Websites tab

  3. Select the domain you want to update

  4. Click the Settings button

  5. Click the Domains tab

  6. Click the ellipsis (three vertical dots)

  7. Select Advanced DNS Editor

  8. The Zone Editor from cPanel will appear

Log in to your Bluehost account

Click the Websites tab

Select the domain you want to update

Click the Settings button

Click the Domains tab

Click the ellipsis (three vertical dots)

Select Advanced DNS Editor

The Zone Editor from cPanel will appear

DreamHost

  1. Log in to your DreamHost account

  2. Go to Domains

  3. Click Manage Domains

  4. Find your domain and click Manage

  5. Go to the DNS tab

Log in to your DreamHost account

Go to Domains

Click Manage Domains

Find your domain and click Manage

Go to the DNS tab