When you use Walla, your emails will automatically be sent from [email protected]. But wouldn't it be better if your customers saw emails coming directly from your business name? We'll show you how to make that happen!
How to Set Up Your Domain
Step 1: Check If You Have a Domain
If you don't have a domain yet (like yourbusiness.com), you'll need to get one first through a service like GoDaddy or Squarespace. If you already have a website, you already have a domain!
Once you have your domain, we'll need to add two small pieces of information to your settings. These records will be provided to you by Walla:
Something called a "DKIM record" - this helps prove emails really came from your business
A "return-path record" - this helps make sure any bounced emails get handled properYour domain is your website address (like www.yourbusiness.com)
Step 2: Contact Us
The Walla team will provide you with simple instructions specific to your domain provider.
If you are currently in onboarding...
Email [email protected]
If you are live with Walla...
Email [email protected]
Step 3: Update Your Settings
We'll give you step-by-step instructions for your specific provider (like GoDaddy, Wix, or Squarespace). Don't worry - we'll walk you through it!
Why Use Your Own Domain for Emails?
Look More Professional
When customers see emails from yourbusiness.com instead of hellowalla.com, it helps build trust. It shows them they're hearing directly from your business, not a third party.
Get More Opens and Responses
Emails from your business domain are more likely to land in your customers' inbox instead of spam folders. This means more people will see and respond to your messages!
Keep Your Brand Strong
Using your own domain for emails keeps your branding consistent. Whether customers see you on your website, social media, or in their inbox, they'll always know it's you
FAQ
Why would you choose to have a custom domain for your emails?
Why would you choose to have a custom domain for your emails?
Improve Branding
Increase Email Open Rate
What is DNS?
What is DNS?
Learn more about the basics of DNS records here
Access Godaddy DNS Settings
Access Godaddy DNS Settings
Log in to your GoDaddy account
Go to My Products
Select the Domains tab
Click Manage All
Select the domain you want to manage
Click the ellipses
Select Manage DNS
Access Cloudflare DNS Settings
Access Cloudflare DNS Settings
Log in to Cloudflare dashboard
Select your desired domain, and then
navigate to the "DNS" tab where you can view and manage your DNS records by clicking on "Records".
Access Wix DNS Settings
Access Wix DNS Settings
Log in to your Wix account
Go to Domains.
Click the Domain Actions icon on the right
Select Manage DNS Records.
Access Squarespace DNS Settings
Access Squarespace DNS Settings
Log in to your Squarespace account
Open the Home menu
Click Settings
Click Domains
Find the domain you want to manage under Squarespace Domains
Click the domain name
Click DNS Settings
Access Hostinger DNS Settings
Access Hostinger DNS Settings
Log in to your Hostinger account
Go to the Domains section
Click Manage
Select DNS / Nameservers from the left sidebar
Access Bluehost DNS Settings
Access Bluehost DNS Settings
Log in to your Bluehost account
Click the Websites tab
Select the domain you want to update
Click the Settings button
Click the Domains tab
Click the ellipsis (three vertical dots)
Select Advanced DNS Editor
The Zone Editor from cPanel will appear
DreamHost
DreamHost
Log in to your DreamHost account
Go to Domains
Click Manage Domains
Find your domain and click Manage
Go to the DNS tab