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Teacher Ranking Report
Updated over a month ago

You can use this report to get a comprehensive picture of the performance of your instructor. Analyze attendance and revenue metrics for your instructors over time to evaluate their performance. Select an instructor’s name to view their Instructor Stats.

  • Average fill rate

  • Average clients

  • Reliability

  • First visit retention

  • Average profit per class/ total profit

  • Average revenue per class/ total revenue

Average Fill Rate

This report shows the average number of checked-in clients per class based on all classes taught by a particular instructor over a selected period. Average clients per class for an instructor is calculated by taking the total number of all checked-in clients for all classes taught by the instructor during the selected period divided by the number of classes taught by the instructor.

Average Clients

This report shows the average number of checked-in clients per class based on all classes taught by a particular instructor over a selected period. Average clients per class for an instructor is calculated by taking the total number of all checked-in clients for all classes taught by the instructor during the selected period divided by the number of classes taught by the instructor.

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Reliability

Reliability looks at the number of classes an instructor is scheduled to teach, and the number of classes actually taught. Classes an instructor substitutes for another instructor are not included in this ratio.

If an instructor is originally scheduled to teach 10 classes, teaches all 10 classes, and substitutes one additional class for an instructor, the instructor’s ratio will read as 10/10, not 11/10 or 11/11.

If an instructor is originally scheduled to teach five classes and finds a substitute for one of them, then their ratio will read 4/5.

Classes where the instructor is an additional instructor, not the main instructor, are counted towards the instructor’s total ratio.

First Visit Retention

This report measures how many new clients whose first visit took place with a specific instructor came back to the studio for another class. The client’s second visit does not have to be with the original instructor, and the second visit does not have to take place during the selected period. The second visit can take place during a different month.


The data presented here is an accumulation of all first time students an instructor has had since they started teaching classes through the timeline selected. It is a broad view of determining how likely a student is to return to your business if their first class was with a specific instructor.

For example, Sarah's metrics for October show 10 out of 20 or 50%. This means that Sarah has had a total of twenty first-time students take her classes from the date of her first class through the end of October, and ten of them have returned. In November, Sarah's metrics are 12 out of 22 or 54.54%. This means since October, two new students have come to her class (20 + 2 = 22) and two students have returned to the studio for a second class (10 + 2 = 12).

This report is best used to measure instructor performance and will contain better insights after the instructor has been teaching for a few months.

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A quick 101 on revenue and profitability

It is important to understand what revenue is and what probability is as they relate to these reports.

Revenue is the total amount collected before costs are deducted.

Profit is the total amount collected after costs are deducted.

Teacher pay is our cost in these reports.

How Revenue from Unlimited Plans is Determined

The cost per class is determined by looking back at the past 30 days, taking the number of visits the client had in that window, then the total number of visits is divided into the client’s payment for that month. The cost per class is based on the end of the payment period. If a client is in their first payment period, the average cost per class for all clients with the same plan that are not in their first payment period is used instead. To calculate the cost per class for annual and weekly plans, the plans are converted to monthly plans.

How Revenue from Limited Plans is Determined

Until the plan is completed, the cost of the plan is divided by the number of passes. For example, if a 10 pack @ $100 completes on 8/1 and the current date is 7/20, the cost is calculated by taking $100 and dividing that by 10. This leaves us with a cost per class of $10. However, when the plan is completed, the actual cost is computed not by taking all passes associated with the plan, but only the actual number of used passes are then considered. Using the same 10 pack in our example, let’s say the client only uses 5 out of 10 total sessions when the pack completes (expires). This would leave us with a cost per class of $20. In other words, when a pass completes, the revenue from the limited plan can be higher than the estimated average revenue earned before the plan is completed.


Revenue

This report calculates the average revenue per instructor over a selected period. The Avg/ Class filter allows you to view the average revenue of all classes taught by the instructor over the selected period. The total filter allows you to view the total revenue generated from all classes taught by the instructor over the selected period.

Average Revenue Per Class by Instructor

The average revenue per class by the instructor over the selected period is calculated by summing together the total revenue for each class instance the instructor taught over the chosen period. This total is then divided by the number of classes the instructor taught in the selected time period to determine the average revenue per class.

Total Revenue

The total revenue for all classes taught by an instructor over the selected period is The total revenue for all classes taught by an instructor over the selected period is calculated by summing together the total revenue for each class instance the instructor taught over the chosen period.

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Profit

This report calculates the average profit per instructor over a selected period. This report also has an Avg/ Class filter and Total filter. Remember, profit is revenue minus teacher pay.

Average Profit Per Class by Instructor

The average profit per class over the selected period is calculated by taking the total revenue for each class and then deducting any associated payroll cost for that class based on Payrate settings. This total is then divided by the number of classes the instructor taught in the selected time period.

Total Profit by Instructor

The total profit per instructor over the selected period is calculated by taking the total revenue for each class and then deducting any associated payroll cost for the same period based on Payrate settings.

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