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Can clients use cash as a payment method for a recurring plan?
Can clients use cash as a payment method for a recurring plan?
Updated over 7 months ago

Technically clients can not directly use cash as a payment method for a recurring plan. However, you can set up the plan to pull from the client's account balance and have the client pay for the account balance with cash. Keep in mind that credit cards are required to be stored on file for recurring plans, no matter the payment method used to purchase the plan or if there is a discount.

Step 1: Collect the Initial Cash Payment

  1. Open the client's profile.

  2. Scroll down and select "Client Balance"

  3. Select "Pay Balance."

  4. Enter the amount of cash you want to pay for the first payment.

  5. Choose "Cash" as your payment method.

  6. Save
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Step 2: Adjust the Account Balance

  1. Tap "Adjust Balance."

  2. Enter the same amount as the first payment.

  3. Choose "Charge an amount to client account."

  4. Save

By now, you've successfully handled the initial payment using cash. Now, let's move on to setting up your recurring payment plan.


Step 3: Buy the Recurring Plan

  1. Tap "Buy"

  2. Choose "Plans"

  3. Pick your desired plan and add it to the checkout.

  4. Apply a 100% discount by selecting "Apply Promo or Discount."

  5. If there's no card on file, add one and confirm it.

  6. Go back to the client's profile, find the plan, and tap "View Details."

  7. Make sure the payment schedule looks good.
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Paying Future Payments with Cash

Once you've completed the steps above and want to pay with cash for future payments, follow these steps. This also works if you just want to adjust one or more payments.

Adding More Cash to Your Account

  1. Visit the client's profile and tap "Client Balance."

  2. Choose "Pay Balance."

  3. Enter the amount of cash you'd like to add.

  4. Select "Cash" again.

  5. Save

Updating the Payment Method for Upcoming Payments

  1. In "Active Plans," tap the three dots at the top right of the plan tile.

  2. Choose "View Details."

  3. Tap the edit icon next to the upcoming payment amount.

  4. Change the payment method to "Account Balance."

  5. Save
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โ˜๏ธDue to the 100% discount on the first month, your revenue and profit reports might be affected. Reports like "Class Analysis" and "Teacher Ranking" will show this. That's all there is to it! You're all set to manage your payments smoothly using cash.


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