Clients agree to your studios waiver when they create a profile via the Widget, via the Walla app, and an option to agree to the waiver appears when a client profile is created in-studio. You can either resend the waiver to the client, generate a QR code for the client to sign the waiver on their own device, or you can have the client use your studio device to sign the waiver on their profile.

Clients can not book a service via the Walla App or widget without first agreeing to your Live waiver.

You can always have staff skip the waiver agreement process when adding a new client and instead, after they add the client they can select the red Missing Waiver button from the client’s profile to send the waiver to the client either via email or select Generate QR code for the client to scan with their phone and complete the waiver agreement process themselves.

When a client books either a class or an appointment on the widget or Walla App, prior to booking the client will be prompted to agree to the waiver.

Agreed to waivers can be found under the Profile tab of the client profile the Documents section.

Clients can view their agreed to waiver via the widget only. Waivers can not be viewed on the Walla App. They can be found under the You Profile section of the widget.