There are two primary places where you can find the link to join a livestream:
Booking Confirmation Email
"Your Livestream Class is Starting Soon" Email
Booking Confirmation Email
Upon completing your reservation, you will receive a Booking Confirmation Email. This email will contain a link to access your Zoom class. While the link is provided, the meeting ID and password are not included in this email.
The link in the email becomes active (minutes) before the class starts, as indicated in the "Please note" message in the Booking Confirmation Email.
Your Livestream Class is Starting Soon Email
As the class start time approaches, depending on the studio’s settings, you will receive an email titled "Your Livestream Class is Starting Soon." In this email, you will find both the meeting ID and password, as well as an active link to access Zoom. The link within this email becomes active a specific number of minutes before the class starts. You can find the exact timing under the message: "Please note this link will not be active until (minutes) before class starts." in the Booking Confirmation Email.
How to Join a Livestream Class
Once you book a livestream class you will receive a link before class via email or text message. The link within email must be clicked in order for a visit to be marked as checked-in.
Join a livestream class, follow these steps:
Find the livestream link in either the Booking Confirmation email: Look for the link in the email confirming your booking or in the "Your Livestream Class is Starting Soon" email.
Select the provided link before class
Sign into your Zoom account
You will automatically join the class. (Note: If you do not automatically join the class you could be early. So hang tight and wait until class start!)
If needed, you can copy the meeting ID and passcode as a last resort. However, be cautious about potential errors such as copying extra spaces or incomplete codes. Copying and pasting the livestream link will not count the visit as checked-in
