📺 How to Setup Class Drop-in Pricing: 4 min
This video explains how to price drop-in classes in Walla, which is unique compared to other platforms and may take some time to understand. We've made it easy to grasp with this video!
What is covered in this video
This checklist covers the key topics that are covered in the video in chronological order:
✔️ Setting Drop-in Prices (1 min)
✔️ Explaining Member vs Non-member Rates (1 min 30 sec)
✔️ Setting Default Prices (2 min 30 sec)
✔️ Defining Plans vs Drop-in Pricing (3 min 15 sec)
Here are some of the key takeaways from the video
Unless the class is free, do not put $0 for your drop-in pricing. A crucial note of caution: While setting prices, it's important not to input $0 for both member and non-member pricing unless the class is entirely free. A $0 drop-in price offers a free class.
If your drop-in pricing is the same for both members and non-members, enter the same amount into both fields. Consider a client with a four-times-a-month membership who wants to attend a fifth class within the same month. To cater to this, you can provide a discounted rate compared to the standard drop-in rate.
$0 member drop-in pricing gives your members a free class. When $0 is entered for member drop-in pricing, it means that members can book a class for free, or they can use their existing plan to pay for the class if their plan is set up to pay for the class. The class-to-plan relationship lets clients use their plan to book a class, not the amount entered under member drop-in pricing.
If you want to give members a discounted drop-in price, enter a different value for member drop-in pricing. Otherwise, if you want everyone to pay the same drop-in price, just enter the same amount for both member and non-member drop-in pricing. As long as the plan is set up to pay for the class and their plan is active without a failed payment or current pause, then your member will be able to use their plan without being charged the drop-in.
You set up drop-in pricing under the class, not as a plan or under Plan Management. Remember, the drop-in pricing is not the same as setting up your pricing under plan management. Since session plans will not be classified as drop-ins under reports and single session plans do not appear as drop-ins. Only drop-ins created under the class itself appear as drop-ins at checkout.