Currently, Walla integrates with one GiftUp! account to sell gift cards digitally and in-studio at all locations of your business. If your Walla site is using Franchise Configuration, there are some considerations on how the fees are charged. Be sure to review and implement a process to allocate fees correctly.
GiftUp! accounts are created by Corporate and integrated with Walla. Walla does not track location sales made on the Widget or App thus the fee would apply to the Corporate account and can be viewed in the Payout Report for the Corporate location.
To learn how the fees are charged, see this scenario below:
A gift card purchase is made for $100 on January 1
The recipient uses their gift card to make a purchase at "Franchise A" for $50 on March 10
Gift Card Purchased at the Front Desk for Franchise A:
The GiftUp! fee is charged to Corporate on January 1 (through GiftUp!)
The $100 gift card is charged the Stripe fee and will display in the Payout Report for Franchise A after purchase once that transaction clears.
Since the client purchased from the front desk and selected Franchise A then it will be applied to the Franchise A payout once the transaction clear.
Gift Cards Purchased on the Widget/App:
Franchise A gets the $100 in their Cash sales report on Jan 1
Franchise A gets the $50 in their Accrual sales report on March 10
In order to track gift cards sales made through the Widget or app, you will use Walla's Gift Card Sales report to see who made the purchase and if no obvious location is associated, you will have to wait for the gift card to be redeemed so you can manually attribute the revenue to the appropriate location.