Franchisees can connect a bank account to receive fee transfers by verifying their account via ACH or micro deposits. We recommend trying ACH first, then switching to micro deposits if ACH fails. o
Add ACH Account
Go to Business Settings in the Walla dashboard
Select Franchisees & Settings
Open the Franchisee Info tab
Click the name of the Franchisee you’d like to set up
Navigate to the Banking & Payments tab
Click Add ACH Account Holder
Enter the account holder’s contact information
Select Save
Click Start Connection Process
Choose Authorize for ACH
Follow the prompts to connect your bank account
✅ If the connection is successful, your bank account will be verified automatically.
💡 Having Trouble? Use Micro Deposits Instead
If the ACH connection fails, you can verify the bank manually using micro deposits — two small test deposits from Stripe.
Micro Deposit Verification
📬 Within 1–2 business days, Stripe will send two small deposits to the bank account.
If your franchise attempt to verify your bank information in Stripe via ACH is unsuccessful, we’ve have an alternative method to help your bank get verified successfully. Follow the steps below to complete the verification process via micro deposits. We recommend trying ACH first and only use micro deposits if ACH is unsuccessful.
Scroll to the Bank for Fees section
Click the Try using microdeposits link
Confirm the switch when prompted
Select Add Microdeposit Account Info
Enter your routing number and account number
Click Submit
Confirm Micro Deposit Amounts
Return to the Bank for Fees section
Click Verify microdeposit amounts
Enter the two deposit amounts exactly as they appear in your bank account
Click Confirm
Once confirmed, you’ll see the bank listed as verified, and transfers can begin.
FAQ
What if I get an error when completing the micro deposit process?
Double-check the deposit amounts — incorrect entries can cause errors.
Too many failed attempts will lock you out of verification.
If this happens, reach out to your Walla onboarding rep or Support for assistance.