You can change the time of an enrollment under certain conditions. Read on to learn about how to make these changes!
When making a time change, clients are not sent an email about the change. You can not add or edit an instance to change or add additional instructors.
Changes can be made to the following enrollments:
A single instance of an enrollment that is scheduled in the future
From the navigation menu, select Enrollments
Choose Go
Select the scheduled enrollment instance
Choose Edit the instance
Change the enrollment time
Save
A multi-day enrollment that is scheduled in the future
From the navigation menu, select Enrollments
Choose Go
Select the scheduled enrollment instance
Choose Edit edit all
Change the enrollment time
Save
Edit an instance for a multi-day enrollment in progress
You can not change the time of a multi-day enrollment once the enrollment has started. You will need to complete the following steps to do so:
From the navigation menu, select Enrollments
Choose Go
Select the scheduled enrollment instance
Choose Cancel the enrollment instance
Select Only this instance
Choose Hide instance from client schedules
Select Yes, cancel this instance
On the top right of the page, choose + Add to schedule and a pop up will appear titled Add More Occurrences
Enter the enrollment date, new time, duration and choose does not repeat
Select Save