Walla

Start here with a list of the most frequently asked questions after going live on Walla. 

<a href="https://intercom.help/walla-b58145881630/en/articles/9080439-cancel-a-class" rel="nofollow noopener noreferrer" target="_blank">How Cancel a Class</a>

<a href="https://intercom.help/walla-b58145881630/en/articles/9080365-change-instructor-or-make-a-substitution" rel="nofollow noopener noreferrer" target="_blank">How to Assign a Substitute Instructor</a>

<a href="https://intercom.help/walla-b58145881630/en/articles/9080423-how-do-i-set-up-a-free-class-or-make-one-day-of-a-scheduled-class-free" rel="nofollow noopener noreferrer" target="_blank">How to Schedule a Free Class</a>

<a href="https://intercom.help/walla-b58145881630/en/articles/9330885-how-do-i-set-up-a-donation-event" rel="nofollow noopener noreferrer" target="_blank">How to Schedule a Donation Based Class</a>

<a href="https://intercom.help/walla-b58145881630/en/articles/9489427-troubleshooting-checklist-my-client-can-not-use-their-plan-to-book-a-class" rel="nofollow noopener noreferrer" target="_blank">Why Can't My Client Book a Class Using Their Plan?</a>

- <a href="https://intercom.help/walla-b58145881630/en/articles/9080439-cancel-a-class" rel="nofollow noopener noreferrer" target="_blank">How Cancel a Class</a>
- <a href="https://intercom.help/walla-b58145881630/en/articles/9080365-change-instructor-or-make-a-substitution" rel="nofollow noopener noreferrer" target="_blank">How to Assign a Substitute Instructor</a>
- <a href="https://intercom.help/walla-b58145881630/en/articles/9080423-how-do-i-set-up-a-free-class-or-make-one-day-of-a-scheduled-class-free" rel="nofollow noopener noreferrer" target="_blank">How to Schedule a Free Class</a>
- <a href="https://intercom.help/walla-b58145881630/en/articles/9330885-how-do-i-set-up-a-donation-event" rel="nofollow noopener noreferrer" target="_blank">How to Schedule a Donation Based Class</a>
- <a href="https://intercom.help/walla-b58145881630/en/articles/9489427-troubleshooting-checklist-my-client-can-not-use-their-plan-to-book-a-class" rel="nofollow noopener noreferrer" target="_blank">Why Can't My Client Book a Class Using Their Plan?</a>

<a href="https://intercom.help/walla-b58145881630/en/articles/9069793-what-to-do-if-your-studio-login-link-expired" rel="nofollow noopener noreferrer" target="_blank">My Login Link Has Expired </a>

<a href="https://intercom.help/walla-b58145881630/en/articles/9069769-locked-out-of-your-client-account" rel="nofollow noopener noreferrer" target="_blank">I’m Getting an “Account Locked” Error</a>

<a href="https://intercom.help/walla-b58145881630/en/articles/9069770-my-account-link-is-invalid-how-can-i-request-a-new-one" rel="nofollow noopener noreferrer" target="_blank">My Account Link is Invalid</a>

<a href="https://intercom.help/walla-b58145881630/en/articles/9075581-book-a-class-from-a-studio-s-website" rel="nofollow noopener noreferrer" target="_blank">How to Book a Class in Walla</a>

<a href="https://intercom.help/walla-b58145881630/en/articles/9136469-download-the-walla-app" rel="nofollow noopener noreferrer" target="_blank">The Walla App download link for iOS and Android</a>

- <a href="https://intercom.help/walla-b58145881630/en/articles/9069793-what-to-do-if-your-studio-login-link-expired" rel="nofollow noopener noreferrer" target="_blank">My Login Link Has Expired </a>
- <a href="https://intercom.help/walla-b58145881630/en/articles/9069769-locked-out-of-your-client-account" rel="nofollow noopener noreferrer" target="_blank">I’m Getting an “Account Locked” Error</a>
- <a href="https://intercom.help/walla-b58145881630/en/articles/9069770-my-account-link-is-invalid-how-can-i-request-a-new-one" rel="nofollow noopener noreferrer" target="_blank">My Account Link is Invalid</a>
- <a href="https://intercom.help/walla-b58145881630/en/articles/9075581-book-a-class-from-a-studio-s-website" rel="nofollow noopener noreferrer" target="_blank">How to Book a Class in Walla</a>
- <a href="https://intercom.help/walla-b58145881630/en/articles/9136469-download-the-walla-app" rel="nofollow noopener noreferrer" target="_blank">The Walla App download link for iOS and Android</a>

<a href="https://intercom.help/walla-b58145881630/en/articles/9348261-staff-login-management" rel="nofollow noopener noreferrer" target="_blank">Staff Login Management</a>

<a href="https://intercom.help/walla-b58145881630/en/articles/9203813-resend-staff-invite" rel="nofollow noopener noreferrer" target="_blank">How to Resend a Staff Invitation</a>

<a href="https://intercom.help/walla-b58145881630/en/articles/9219447-password-reset-instructions-for-staff" rel="nofollow noopener noreferrer" target="_blank">Password Reset Instructions for Staff</a>

<a href="https://intercom.help/walla-b58145881630/en/articles/9203873-does-walla-have-a-business-app-for-staff" rel="nofollow noopener noreferrer" target="_blank">Does Walla Have a Business App for Staff?</a>

- <a href="https://intercom.help/walla-b58145881630/en/articles/9348261-staff-login-management" rel="nofollow noopener noreferrer" target="_blank">Staff Login Management</a>
- <a href="https://intercom.help/walla-b58145881630/en/articles/9203813-resend-staff-invite" rel="nofollow noopener noreferrer" target="_blank">How to Resend a Staff Invitation</a>
- <a href="https://intercom.help/walla-b58145881630/en/articles/9219447-password-reset-instructions-for-staff" rel="nofollow noopener noreferrer" target="_blank">Password Reset Instructions for Staff</a>
- <a href="https://intercom.help/walla-b58145881630/en/articles/9203873-does-walla-have-a-business-app-for-staff" rel="nofollow noopener noreferrer" target="_blank">Does Walla Have a Business App for Staff?</a>

<a href="https://intercom.help/walla-b58145881630/en/articles/9375121-our-feature-request-process" rel="nofollow noopener noreferrer" target="_blank">How Do I Submit a Feature Request?</a>

<a href="https://intercom.help/walla-b58145881630/en/articles/9402731-how-to-effectively-report-an-issue-to-the-support-team" rel="nofollow noopener noreferrer" target="_blank">How to Effectively Report an Issue to the Support Team</a>

- <a href="https://intercom.help/walla-b58145881630/en/articles/9375121-our-feature-request-process" rel="nofollow noopener noreferrer" target="_blank">How Do I Submit a Feature Request?</a>
- <a href="https://intercom.help/walla-b58145881630/en/articles/9402731-how-to-effectively-report-an-issue-to-the-support-team" rel="nofollow noopener noreferrer" target="_blank">How to Effectively Report an Issue to the Support Team</a>

Still need help? Check out <b><a href="https://intercom.help/walla-b58145881630/en/" rel="nofollow noopener noreferrer" target="_blank">Walla's Knowledge Base</a> </b>or reach out to Walla's Support Team!

You did it! ...Now what?

CLIENT FAQ HELP ARTICLES

STAFF FAQ HELP ARTICLES

SUPPORT CENTER ARTICLES